See all the available bot responses together with extensive case studies to understand how to use them. Also, check the compatibility table to know which responses are designed for which integrations.
What are bot responsesCombine many various responses to give your bot a personality.
Bot Responses and Integrations - Compatibility tableView the compatibility table to know which bot responses and actions are supported by your favorite integrations.
Button settingsAdd dynamic button types and actions to responses to make your bot more functional.
Add Emoji to Your ChatAdd emojis to bot responses to make your bot more expressive.
TextText responses give you a lot of flexibility. Check out how to use them.
ImageEnhance your chat by adding image responses.
TransferTransfer the chat to your customer support team when your bot can’t handle it.
CardLet your products or offers shine with card response.
CarouselWith carousel you can show your products and add an extra action to them.
Button ResponseUse buttons when you want to create a clickable response or build a menu for your story.
Quick RepliesQuick replies can determine the next step of the chat by suggesting the possible answers.
Go ToUse the go to response to add smart shortcuts to your story.
ResetUse the reset action to clear contexts and attributes in ongoing chats.
Ask questionA powerful bot action that validates user responses and collects leads.
BacktrackingAvoid random bot responses by blocking unwanted interactions.
Set AttributesAssign values to attributes and remove existing ones during the ongoing chat.
TranscriptUse transcript action to receive emails when ongoing chats reach certain goals.
Close ChatWhen the chat meets its purpose, bid your client goodbye exactly as you would do in face to face situation.
Create TicketStay in touch with your customers even when the chat is finished.
Tag for LiveChatLet the bot tag ongoing chats and stay organized.
Goal for LiveChatUse LiveChat goals in your chatbot scenarios and know your bot's performance.
Close Chat for Chat WidgetClose chats to end sessions and keep user data safe.
Add to segmentAutomate adding users to segments by using a dedicated action.
Remove from segmentAutomate the process of grouping and organizing leads using the remove from segments action in your bot’s interactions.
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