Quick reply

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Dariusz Zabrzenski
1 min read
updated: Apr 4, 2022

This article refers to the new version of ChatBot Visual Builder.

Click here to access the article referring to the old builder.

With Quick replies, you can create short instant messages that contain possible user responses in the form of buttons.

This type of response is convenient for meeting scheduling, surveying, or presenting your offer. The suggestions are displayed below the text message. Selecting a quick reply is optional, and the user can still type another answer.

If you use multiple responses and actions in a single Bot response block, a Quick reply response must be placed in the last position.
If you use multiple responses and actions in a single Bot response block, a Quick reply response must be placed in the last position.

How to use quick repliesLink icon

  1. Open the Bot response block.

  2. Select Quick reply from the list.

  3. Now, add a message and a couple of buttons. You can add a maximum of 13 buttons to one response.

  4. Next, you need to set up your button. Add the Button title and select the Button type. Read more about button settings and how they work.

Quick replies and integrationsLink icon

Click here to see the full compatibility table.

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