Delay

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Dariusz Zabrzenski
1 min read
updated: Apr 4, 2022

Delay allows you to control how fast your chatbot should reply to a userโ€™s query.

The delay is displayed as a progress bar above the bot responses and it controls the time interval between bot responses. By default, the delay is set to 2 seconds, however, it can be easily increased to 10 seconds or decreased to 0.1 seconds, depending on your needs.

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By delaying your chatbot responses, you give your users more time to read them, especially when your chatbot sends multiple messages one by one. Whatโ€™s more, while the bot is delaying its reply, the user can see the typing indicator which informs them that more messages are coming.

delay

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  • The maximum length of the delay is 10 seconds and the minimum is 0.1 seconds.

  • By default, the feature is added to all bot responses and actions except Go to.

  • Delay is supported by all the integrations except Slack.

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