Delay

Dariusz Zabrzenski
1 min read
updated: Apr 4, 2022

Delay allows you to control how fast your chatbot should reply to a user’s query.

The delay is displayed as a progress bar above the bot responses and it controls the time interval between bot responses. By default, the delay is set to 2 seconds, however, it can be easily increased to 10 seconds or decreased to 0.1 seconds, depending on your needs.

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By delaying your chatbot responses, you give your users more time to read them, especially when your chatbot sends multiple messages one by one. What’s more, while the bot is delaying its reply, the user can see the typing indicator which informs them that more messages are coming.

delay

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  • The maximum length of the delay is 10 seconds and the minimum is 0.1 seconds.

  • By default, the feature is added to all bot responses and actions except Go to.

  • Delay is supported by all the integrations except Slack.

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