The Moments feature lets you embed any web application directly into the ChatBot Chat Widget. If you have a hosted booking page link or want to embed a video inside the bot, you can do that with a Button or Gallery bot response. The page will be available to your users after a button click.
Only with the bot flow configuration can you hide a link under a button. The AI Knowledge and Training features do not have options to hide links—if you want to include links in their responses, they will be fully displayed.
Only with the bot flow configuration can you hide a link under a button. The AI Knowledge and Training features do not have options to hide links—if you want to include links in their responses, they will be fully displayed.
How to configure Moments
The Moments feature is available only when you use buttons in your responses. Enter the Bot response block where you want the link. Add a Gallery or Button response. In the button configuration, choose the Open Moment type. Provide the link, choose the window size, and save the response.
You must use the embedded link version in the button configurator for a YouTube video. The link is under the Share button below the video.
You must use the embedded link version in the button configurator for a YouTube video. The link is under the Share button below the video.
When the user clicks the button, the site opens inside the Chat Widget. You can test it in the Testing tool directly in the bot flow builder.
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