The Start point block shows where your Story begins. It’s a trigger point that can’t be edited. You can add any action or interaction to this block.
To help you kick off with your Story, we’ve already added a default Bot response and a fallback interaction after the Start point. You can remove and edit them the way you want.
Bot response is a message your chatbot sends to the user. If you want the user to initiate the chat, remove this block. Instead, put the User input block after the Start point.
Default fallback lets you either display a dedicated bot’s message or trigger an action in case your chatbot doesn’t recognize the user input. As with the Start point block, Default fallback is just a trigger point that can’t be edited. Click here to read more about Fallback.