The A/B Test action lets you test up to 5 different flows simultaneously.
You can mix and match different types of copy, images, bot responses, and messages to determine which performs best.
How to use A/B Test
To use the action, drag it from the Actions panel, and drop the action to the bot flow.
Click the block and split your traffic of users chatting with a certain flow (1). You can also add more flow variants in this view (2).
The distribution you set inside the A/B Test action is not calculated for all chats your bot can take monthly, depending on your plan. The distribution applies to a single conversation - so, in the provided example, there is a 42% chance this chat will go to the A variant and a 52% chance this chat will go to variant B.
The distribution you set inside the A/B Test action is not calculated for all chats your bot can take monthly, depending on your plan. The distribution applies to a single conversation - so, in the provided example, there is a 42% chance this chat will go to the A variant and a 52% chance this chat will go to variant B.
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