The random text response lets you create several different text messages that will be randomly displayed to users.
This response is helpful, for instance, when you create a welcome message. Using it, you can create a set of alternative greetings that will be displayed to users at random. When the user connects with your chatbot more than once or gets back to a previously triggered interaction, the chatbot can welcome them with a different message. This way, your chatbot doesn’t repeat the same things over and over, and the user experience is more natural.
Go to the Bot response block.
Select the Random text response type.
Enter all the alternative versions of your message.
Click here to see the full compatibility table.