Each interaction is embedded in the conversation path. These paths together create a tree that describes what action could be performed at each stage of the path.
Dependency Rules
- At the very beginning the system tries to match the user input with one of the primary interactions.
- Children interactions have always preference to be matched.
- If any of the children can’t be matched, the system searches available interactions within the reached interactions in the branch.
- The system searches all previously reached interactions from all branches.
- If any of the interaction can’t be matched, the bot answers with fallback response.
Good to know:
- Primary interactions can be matched from any party of the story.
- You can view the story structure to analyze its dependencies in the story view.
- If any of the interaction can’t be matched, the bot answers with fallback response.