Learn how to create your own entities that can help you extracting crucial information from your chats.
In the following example, we’ll create a list of countries and assign them to the continents. In the next tutorial, we’ll use them to know our client’s location.
How to create a new User Entity
- Go to the Entities section.
- Click on the Create your first Entity button.
- Now, let’s give our first entity a name. My entity will be names
countriesas I want to assign countries to continents.
We have two fields:
- Enter reference value - In the first field add a general name, a container that will describe all the values. I will use the names of the continents as my reference value.
Fill synonym and press enter to add In the second field type synonyms and words or phrases that refer to this container. Here I will list countries.
fill the reference value
type synonyms and hit enter to add theme
add as many entities as you need
savebutton. Your entities are ready!