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Here for the first time? Learn the basics of ChatBot. We’ll show you the ropes.

Overview

Archives

Get access to past chats between your bots and users.

Meet the ChatBot platform

Learn the basics of ChatBot.

ChatBot dashboard

Learn how to use the main elements of your dashboard.

Set Up Your ChatBot for Legal Compliance

Under some legal acts such as the GDPR, you may need to provide your customers with detailed information regarding the i.e. gathering of their personal data, whether it is done by you or by a third-party processor. You may also have other legal obligations to fulfill. This can be accomplished in two ways: If you operate an e-commerce store where customers can make purchases, you can modify the agreement between you and your customer to include details about, for instance, the data processing that takes place during a chat.

Chatbots

Discover what elements you can use to create a Chatbot.

Supported languages

Check if ChatBot supports your language.

Create your ChatBot account

Learn how to set up your ChatBot account.

Testing tool

Test out your chatbot before publishing it.

Debug Mode

Enable Debug mode to see what is happening in the ongoing chat while you test the bot.

What is ChatBot Designer Course

Video explanation on how to build chatbots manually with no coding.

Entities

Learn how to validate and extract specific information from chats.

Stories

Duplicate your chatbot

Duplicate your chatbot and develop a new one with a tested base.

Learn about Chatbots

See how to create and manage bots in ChatBot.

How to map user Intents

Learn how to plan your bot.

What is context

Learn how the bot proceeds during chat and how to understand context.

Templates

Customer Service Bot

Answer popular customer questions 24/7.

Restaurant Bot

Support your restaurant communication with a customizable chatbot template.

Discount Bot

Promote your holiday season discounts on your website and Facebook page.

University Bot

Automate your communication and admission process.

How to import a template

Discover how you can import a template to customize your bot.

What are templates

Launch your chatbot faster using task-oriented, ready-to-go bot flows.

Lead Generation Bot

Generate new leads and qualify them automatically.

Artificial intelligence

ChatBot AI Assist Guidelines

Frequently asked questions about the automatic way of creating chatbots.

Matching systems

Discover available matching systems in ChatBot.

Keywords

Trigger chatbot replies on specific keywords.

What is AI Knowledge

Learn how ChatBot AI Knowledge works, and how to use it to improve your chatbots.

Machine Learning

Learn how the chatbot analyzes user input.

What is ChatBot AI Assist

Learn how ChatBot AI Assist works, and how to use it to improve your chatbots.

Matching system examples

Learn the differences between ChatBot matching systems.

Start a free ChatBot trial
and build your first chatbot today!

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