Have you ever had a bad experience with a chatbot? There are over 300,000 bots on Messenger so the odds are pretty good that you’ve chatted with at least one that wasn’t quite ideal. Maybe it got lost and wasn’t able to finish the conversation. Maybe...
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The initial step of creating a chatbot is the hardest to take. To make that step much easier for you, our chatbot designers prepared a set of ready-to...
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ChatBot and Infermedica have partnered together to help scale up the COVID-19 crisis response. The result of this cooperation is the COVID-19 Risk Ass...
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The first chatbot (Eliza) dates to 1966, which makes it older than the Internet. Yet the technology had to wait a bit to flourish at scale. It was not...
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Working in customer support can be a challenging and rewarding experience. However, it can also be so repetitive and intense that even well-trained an...
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It’s 2020, and I’m not reinventing the wheel by saying that chatbots can automate customer support. Plenty of companies around the globe have already ...
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Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up w...
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Discover a new section in your button settings that brings more configuration under the hood. Buttons can significantly accelerate chats and improve c...
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We’re rolling out refreshed archives with a better look, great tweaks, and new features. You have probably noticed that ChatBot is gradually getting a...
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People will forget what you said. People will forget what you did. But people will never forget how you made them feel. Maya Angelou Chatbots came out...
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When chatbots took off, businesses became super excited. They started to apply them to be in line with the newest trends. But that has changed. Bots a...
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