Some things are good the way they are, others need a tweak. Customer feedback and our insights have shown us that ChatBot’s Visual Builder is one of the areas on our platform that could deliver a better experience. Our new vision for it has just been...
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Chatbots have come a long way since the first commercial instant messaging bot, SmarterChild, hit our AOL buddy lists in 2000. For a decade, it was th...
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Do you know the feeling of reading something but having no clue what the author is talking about? That’s what I felt when I read an article about chat...
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The real estate business has moved online. Data shows that over 50% of home buyers look for listings on the web. Nothing is surprising about that. The...
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Have you ever had a bad experience with a chatbot? There are over 300,000 bots on Messenger so the odds are pretty good that you’ve chatted with at le...
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The initial step of creating a chatbot is the hardest to take. To make that step much easier for you, our chatbot designers prepared a set of ready-to...
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ChatBot and Infermedica have partnered together to help scale up the COVID-19 crisis response. The result of this cooperation is the COVID-19 Risk Ass...
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The first chatbot (Eliza) dates to 1966, which makes it older than the Internet. Yet the technology had to wait a bit to flourish at scale. It was not...
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Working in customer support can be a challenging and rewarding experience. However, it can also be so repetitive and intense that even well-trained an...
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It’s 2020, and I’m not reinventing the wheel by saying that chatbots can automate customer support. Plenty of companies around the globe have already ...
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Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up w...
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