The list of system entities

Kacper Wiacek Product Expert Lead
Kacper Wiacek
2 min read
updated: Dec 13, 2023

Below, you can find the list of available System Entities you can use in ChatBot. System entities are created automatically and let you validate the data provided by the user. To learn more about using System Entities, visit this page.

The list of System EntitiesLink icon

Entity name

Description

Example query

Returned data

Any

Matches anything that is not empty.

I want to book a hotel in New York.

I want to book a hotel in New York.

URL

Matches a valid URL

https://chatbot.com

https://chatbot.com

Email

Matches a valid email address

support@chatbot.com

support@chatbot.com

Phone number

Matches a phone number

650-283-4757

650-283-4757

Alphanumeric

Matches a string of letters and numerals

AP534GD12 is my order number

AP534GD12

Number

Matches an ordinal and cardinal number

one hundred thirty million five hundred seventy thousand

130570000

Integer

Matches an integer number

12

12

Yes

Matches "yes" synonyms

yes, fine, sure...

yes

No

Matches "no" synonyms

no, no way...

no

Yes-No

Matches "yes" and "no" synonyms

yes, sure, no, never

yes, no

You can also create your own Entities and use them to validate customer answers. To learn more about custom Entities, read this article.
You can also create your own Entities and use them to validate customer answers. To learn more about custom Entities, read this article.

Read more:

Was this article helpful?

Got it!

Thanks for your feedback.

Thank you!

We’re happy to help.

Start a free ChatBot trial
and build your first chatbot today!

Free 14-day trial No credit card required

Discover our text| products