Add system entities to your Story

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Dariusz Zabrzenski
2 min read
updated: Apr 4, 2022

This article refers to the new version of ChatBot Visual Builder.

Click here to access the article referring to the old builder.

Recognize and validate user input.Link icon

The system entities can help your chatbot validate information such as email addresses or phone numbers. You can save collected data as attributes and pass them to your external systems.

ChatBot offers different system entities:

  • email address

  • number

  • integer number

  • phone number

  • URL

  • temperature

  • Yes and no entities

  • Yes-no entities

How to use system entitiesLink icon

Let’s create a taxi booking bot and use system entities to collect information.

Type double curly brackets {{ to trigger the entity window and select the one you need.
Type double curly brackets {{ to trigger the entity window and select the one you need.
  1. Create a new Story or use the existing one.

  2. Add User input block to the Bot response block called Welcome message.

  3. Open the block you’ve added.

  4. In the User says section, use the system entity to get an integer number. To do that, type two curly brackets {{ to open the entity window. Choose the Parameter validation: Number and set the attribute’s name to number.

  5. Add a new Bot response block after the User input.

  6. Open the added block and complete your bot response.

  7. Test our ChatBot Story and see whether it works as intended.

See AlsoLink icon

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