See ChatBot in action

Learn how to automate
your customer service without coding.

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Industry leaders trust ChatBot

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Why ChatBot?

No-code visual chatbot builder

No-code Visual Builder

Use an intuitive drag-and-drop chatbot builder to build effective chatbots for your business. No coding required.

ChatBot Chat widget

Native Chat Widget

Launch chatbots on your website in a couple of clicks by using our Chat Widget. Customize its look and feel to match it with your brand’s design.

Chatbot integrations

One-click integrations

Connect ChatBot to LiveChat, Facebook Messenger or Slack using our out-of-the-box integrations. Deliver consistent customer support across the channels.

No-code visual chatbot builder ChatBot Chat widget Chatbot integrations

No-code Visual Builder

Use an intuitive drag-and-drop chatbot builder to build effective chatbots for your business. No coding required.

Native Chat Widget

Launch chatbots on your website in a couple of clicks by using our Chat Widget. Customize its look and feel to match it with your brand’s design.

One-click integrations

Connect ChatBot to LiveChat, Facebook Messenger or Slack using our out-of-the-box integrations. Deliver consistent customer support across the channels.

Chatbot for lead generation icon

Get more leads

Use an AI chatbot to generate leads through chats and pass them to your sales representatives.

Chatbot for sales icon

Drive sales

Create a personalized shopping experience. Promote your products and take orders within a chat window.

Improve customer service with a chatbot icon

Scale without increasing costs

Improve the efficiency of your customer service without adding the employee headcount.

Chatbot for customer support icon

Offer 24/7 support

Answer customers’ questions as soon as they come up so you can meet their rising expectations.

Chatbot for lead generation icon

Get more leads

Use an AI chatbot to generate leads through chats and pass them to your sales representatives.

Chatbot for sales icon

Drive sales

Create a personalized shopping experience. Promote your products and take orders within a chat window.

Improve customer service with a chatbot icon

Scale without increasing costs

Improve the efficiency of your customer service without adding the employee headcount.

Chatbot for customer support icon

Offer 24/7 support

Answer customers’ questions as soon as they come up so you can meet their rising expectations.

That’s just the beginning

Start your free trial right away! Find out how
else ChatBot can benefit your business.

"The ChatBot platform has become a key part of our proposition. It's fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve."

Joe Bush
Co-founder of The Chat Shop

Joe Bush, Co-founder of The Chat Shop

There’s more to ChatBot than meets the eye

Discover LiveChat, HelpDesk, and KnowledgeBase. Create a powerful customer service hub.

LiveChat integration

Connect with
customers.

Learn more
HelpDesk integration

Support customers
with tickets.

Learn more
KnowledgeBase integration

Guide and educate
customers.

Learn more
LiveChat integration

Connect with
customers.

Learn more
HelpDesk integration

Support customers
with tickets.

Learn more
KnowledgeBase integration

Guide and educate
customers.

Learn more

Frequently Asked Questions

Do I need to provide my credit card details to register?

We don’t require your credit card details to start your free trial. We’ll need them when your trial is over and you decide to upgrade to a paid plan. You can unsubscribe anytime too.

What happens after my trial ends?

When your trial account expires, you can’t access your ChatBot dashboard anymore. However, your data and setup remain intact and safe. To log in to ChatBot again, you need to provide your credit card details.

What payment forms do you accept?

We accept major credit cards including Visa, Mastercard, American Express and Discover.

How many concurrent chats can my chatbot have?

One active chatbot can handle an unlimited number of ongoing chats with users.

How can I automate customer service with a chatbot?

A chatbot can function as the first line of your support services and can answer repetitive questions. It can help customers after hours and across multiple communication channels.

How does ChatBot generate leads?

It lets you collect information about your customers while chatting. It can segment gathered contacts automatically and send them to your CRM.

What languages does ChatBot support?

You can build bots in any language, but the ChatBot app is only available in English.

Do you provide chatbot building services?

Yes. Chatbot implementation and maintenance services are available within the Enterprise plan.

Where do you store data?

ChatBot stores its customers’ information in a data center located near Dublin (Ireland).

Can I respond to chats that are handled by my chatbot?

Yes. A chatbot can transfer a chat to a human agent or create a ticket when you use the LiveChat integration.

Do you provide tips regarding chatbot creation?

We offer Help Center materials, videos and the Chatbot Best Practices Guide, which can help you create successful chatbots.

Can I use ChatBot on several websites?

Yes. You can use your chatbots on multiple websites and communication channels.

ChatBot demo video transcript

Video trascription

Hi!

I’m Kaia, and I’m excited to show you ChatBot, an all-in-one platform that lets you build and launch AI chatbots without coding.

ChatBot is a great way to deliver personalized customer service across your customers’ favorite communication channels around the clock.

In this video, I’ll walk you through ChatBot’s main functionalities and show you how they can help you improve your marketing, sales, and support.

First things first, let’s see how ChatBot is presented.

Here, you can see a personalized chatbot greeting that attracts a visitor's attention.

After clicking, it turns into a neat Chat Widget that you can customize to perfectly match your website design.

Ok, let’s see how the bot can help us. To find the information we need, we can choose one of the predefined answers or type our own question.

ChatBot lets you mix and match intuitive menus, images, and GIFs to create actionable chatbot content that is more likely to engage the user than just simple text. Now, let’s check out the inside of ChatBot to find out how the magic happens!

This is the ChatBot’s main dashboard.

Here, you can build your new chatbot story and access other stories that have already been created.

Below, you can find tutorial lessons that can help you get started with the building process.

At the bottom, there’s a Templates section. In ChatBot, a template is a ready-made chatbot scenario that you can easily import and customize to your needs. Let’s see the inside of the lead generation bot.

Here, you can see the dashboard of ChatBot's Visual Builder. At the center of the screen, you can see the conversation tree that is built with conversation blocks that are available in the menu on the right-hand side.

In the menu, starting from the top, we have Interactions that define the behavior of your chatbot and users.

Actions that help your chatbot better navigate conversations, validate user responses, or organize users.

And LiveChat actions that are dedicated to users who are using LiveChat integration.

To add an element to your conversation tree, just drag it from the menu, and drop it where you can see the plus icons.

You can easily manage the added block and edit its content the way you want. When your chatbot is ready, you can test it using a built-in Testing Tool.

Using this feature, you can quickly verify whether your bot works as intended before it connects with customers.

And here’s the cherry on top. For your convenience, the new Visual Builder lets you switch between the light and dark mode, and choose your preferred view or navigation mode. Your chatbot is now ready and has started chatting with customers. Let’s see how it’s doing!

ChatBot Archives let you monitor your bot's performance in real time. Here, you can see what responses and bot actions were triggered and what information was collected during conversations.

With Archives, you can learn what type of issues your users experience and how they communicate with your chatbot.

To learn more about your users, view the User section. Here, you can see the list of all the users that have chatted with your chatbot.

You can export your new contacts to a CSV file and pass it to your CRM or email automation software to connect with your new leads in the future.

If you would like to learn more about a specific user, you can search for them using filters and see their profile. You can check their email addresses, location, or add them to any of your segments.

Sometimes, you may need to get a better perspective on your chatbot’s performance. In that case, ChatBot Reports come in handy.

Here, you can see how many users have chatted with your chatbot during a specific period, check out which interactions are the most popular, and open the heat map showing when your bots are the busiest. This can help you better plan your chatbot support and deliver more effective help.

If you find it difficult to create a perfect chatbot scenario the first time, you can always use the ChatBot Training section. It lets you improve your chatbot over time. You can review all unmatched user messages and train your chatbot to recognize them in the future. This will let you design more natural conversations and boost your chatbot efficiency.

Are you too busy to find time to polish your chatbot yourself? Add your teammates to your account. You can share your work and expertise to create better customer interactions.

Last but not least, you can always check out our Academy lessons to learn how to improve your bot-building skills. See how to build different bot types, and get hints on how to create more advanced chatbot interactions.

Don’t wait, start your free trial today and go build your first AI chatbot without coding.

Watch your business
grow with ChatBot

Free 14-day trial No credit card required No coding nedded