Data that helps grow relationships

When data leads, a better user experience follows. Get valuable insights with ChatBot reports.

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Reports for chat bot

ANALYZE REPORTS

Advance your business with data

ChatBot offers reliable reports to track and optimize your chatbots' performance. Take your business decisions based on real data.

See all conversations

Track the total number of conversations between ChatBot and users.

All conversations chat bot report

Discover the busiest period

Use the heatmap to find out when your users are the most active.

Busiest period chat bot report

Track the number of user messages

Understand what's the average engagement in the conversation.

Number of messages chat bot reports

Learn about average number of chats

The average number of messages sent to your chatbot shows you the trend in the length of a typical conversation.

Average number of chats chat bot report

Review popular interactions

Check which topics repeat the most to see where your users’ interests lie.

The most popular interaction chat bot report

Track the number of users

See how many users chat with your chatbot.

User activities chat bot report
Make better decisions with ChatBot analytics

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USERS

See humans
behind numbers

Get to know people who talk with your chatbot and build relationships.

Dedicated profile for each user

ChatBot automatically saves every user to the Users database. View collected details about the user and their conversations.

Assign users to segments

An automated chat can be the beginning of valuable relationships with your customers. Assign users to custom groups that you'll target in your next marketing campaign.

User profile in chat bot platform

ARCHIVES

Improve customer experience using past conversations

Archives give you valuable information about your chatbots' past conversations. Use this knowledge to build better chatbot Stories and improve customer satisfaction.

Supervise chats icon

Analyze chats

See what happened during the chat, check collected data, and examine failed actions.

Users tracking icon

Get context

Archives are linked to Users, so you can get a full context of every single conversation.

Improve your bots’ performance icon

Learn from mistakes

Discover weak spots of your chatbot Story and make improvements.

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and build your first bot today!

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