A bot response is a message your bot sends to the user. In ChatBot, you can choose from 6 types of bot responses:
Editing bot response![Link icon](data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==)
To help you begin your Story, we’ve added a default welcome interaction to every Story. It takes a form of a bot response and you can edit it the way you want.
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Click on the Bot response block on the tree.
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In the edit window on the right, you can change the copy, and add or remove other types of responses.
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After editing your welcome message, save your changes and close the window.
Note:
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You can use maximum
20
bot responses and actions in one interaction. -
The bot displays responses in the same order you composed them.
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You can apply Filters to your bot responses to trigger them only when a condition is met.
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You can decide how fast your chatbot should respond to a user’s question using the Delay feature.