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Guidelines on how to create a powerful chatbot Story.
Build your chatbot flow from scratch and match it to your needs.
Add multiple languages to your chatbot
Train your chatbot automatically and answer user queries with the help of our in-house AI model.
Keep track of all the changes you’ve made to your bot and update the version available for your clients.
Help the user achieve their goal faster.
Suggest possible answers to the user.
Customize your buttons and define the behavior of your chatbot.
Create several messages and display them randomly to users.
Control how fast your chatbot should respond.
Use plain text and emojis to create the chatbot’s replies.
Show off your products using colorful cards.
Add some fun to your bot messages.
Engage users with colorful pictures.
Start the chat with a greeting or prompt users to ask questions.
Add specific values to your buttons.
Learn about the different types of replies your chatbot can send.
Let the user attach files in an ongoing conversation.
See how your bot flow starts.
Decide what your chatbot should do when it doesn't understand the user.
Allow the user to trigger specific interactions from any part of the Story.
Visually organize even the most complex chatbot scenario.
Map out what type of messages the user might send to your chatbot.
Test up to five different chatbot flows at the same time.
Automatically remove visitors from a selected segment.
Collect details of potential leads and export them to web services.
Personalize your chatbot communication.
Organize visitor contacts into segments and export them to web services.
Redirect users to a specific interaction when needed.
Block previously matched interactions so that the user can’t trigger them again.
Gather the user's information in one step.
Close the chat when the conversation between the user and the bot is finished.
The Set attribute action lets you save information about your users.
Provide your customers with answers to common questions about your products and services using the FAQ action.
Assign information to visitors or ongoing chats and pass them to web services.
Extract valuable information from chats.
Extract specific information from chats.
Check how to display a site inside the chat window.
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