Guidelines on how to create a powerful chatbot Story.
Build your chatbot flow from scratch and match it to your needs.
Add multiple languages to your chatbot
Train your chatbot automatically and answer user queries with the help of our in-house AI model.
Keep track of all the changes you’ve made to your bot and update the version available for your clients.
Add some fun to your Stories.
Add specific values to your buttons.
Help the user achieve their goal faster.
Suggest possible answers to the user.
Customize your buttons and define the behavior of your chatbot.
Create several messages and display them randomly to users.
Control how fast your chatbot should respond.
Use plain text and emojis to create the chatbot’s replies.
Show off your products using colorful cards.
Start the chat with a greeting or prompt users to ask questions.
Engage users with colorful pictures.
Learn about the different types of replies your chatbot can send.
Let the user attach files in an ongoing conversation.
See how your bot flow starts.
Decide what your chatbot should do when it doesn't understand the user.
Allow the user to trigger specific interactions from any part of the Story.
Visually organize even the most complex chatbot scenario.
Map out what type of messages the user might send to your chatbot.
Test up to five different chatbot flows at the same time.
Automatically remove users from a selected segment.
Organize user contacts into segments and export them to web services.
Personalize your chatbot communication.
Block previously matched interactions so that the user can’t trigger them again.
Redirect users to a specific interaction when needed.
Close the chat when the conversation between the user and the bot is finished.
Gather the user's information in one step.
Provide your customers with answers to common questions about your products and services using the FAQ action.
The Set attribute action lets you save information about your users.
Learn how to add and use attributes in your conversations.
Reuse collected information to personalize your chats.
See the list of default attributes.
Assign information to users or ongoing chats and pass them to web services.
Extract valuable information from chats.
Extract specific information from chats.
Check how to display a site inside the chat window.
Open a link inside the chat window without disrupting the chat.
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