ChatBot’s integrations automatically save data about users and ongoing chats. You can easily reuse collected information to personalize your conversations.
Default attributes
Data such as name, location, language, avatar, and more are automatically saved as default attributes. This article explains how to use default attributes.
Attributes compatibility
Some integrations get different data than others. Before using default attributes in your interactions, check the list below to verify what data your integration collects.
Attribute name | LiveChat | Slack | ChatBot widget | ||||
Name | yes | yes | yes | - | |||
- | yes | yes | - | ||||
Avatar | yes | - | yes | - | |||
Source | yes | yes | - | yes | |||
Language | yes | - | - | - | |||
Timezone | yes | yes | yes | - | |||
ID | - | yes | - | yes | |||
IP | - | yes | - | yes | |||
City | - | yes | - | yes | |||
Region | - | yes | - | yes | |||
Country | - | yes | - | yes | |||
Postal code | - | - | - | yes | |||
Referrer | - | yes | - | - | |||
Real name | - | - | yes | - | |||
Integration | yes | yes | yes | yes |
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