Automate your customer service.
Sign up free
The AI agent talks to your customers. Klaviyo gets the emails, events, and cart signals while they are still warm. Your flows take it from there.
Free 14-day trial No credit card required AI agent included
Emails collected in conversation become Klaviyo profiles, not lines in a transcript.
Tracked events from chat start the same flows that run your email and SMS.
Cart signals get follow-ups, and service moments turn into campaigns.
Over 35,000 brands are already selling through service with Text
Behind the widget, an AI agent runs the conversation while a workflow moves each signal into Klaviyo.
Hesitation is a signal too. The AI agent spots it and offers the nudge that fits, then logs what happened for your next campaign.
Watch AI conversations as they happen and join in whenever you like. Every signal still reaches Klaviyo.
Pick the languages the AI agent answers in, one or all of them.
See how many conversations the AI agent closed without your team.
Set the role, the tone, and the boundaries in plain sentences.
From a fresh account to a working chat-to-Klaviyo pipeline in one sitting, no code involved.
Your business email starts the free 14-day trial. No card, no commitment.
In Skills, add a Klaviyo action to a workflow and link your Klaviyo account once.
Choose the moment: an email identified, a field updated, or a product added to cart in chat.
From then on, every matching conversation updates Klaviyo on its own.
Each action is a building block for your workflows. Together they keep Klaviyo current while your team does nothing by hand.
Pull a customer's Klaviyo profile into the workflow, so automation starts with context.
New shopper, new profile. Known shopper, fresh details. Either way, Klaviyo stays current.
Write conversation moments to the profile: a product viewed, a cart started, a question asked.
Add customers to your lists the moment they opt in during a chat.
Honor opt-outs instantly, straight from the conversation.
Chain actions in one workflow: create the profile, track the event, subscribe. One trigger, all three.
Workflows start from what a customer just did, not from a nightly sync.
A product viewed or a cart started inside the chat fires a workflow on the spot. The signal that used to vanish with the chat window now goes to work.
The moment an email is set or recognized, the workflow can create the profile and subscribe the customer.
When customer or ticket fields change, Klaviyo hears about it while the case is still open.
Sign up freeThe add to cart event lands on the shopper's Klaviyo profile. If checkout never comes, your abandonment flow sends the nudge with real context behind it.
Try it for free
It learns from what you publish and shows you what it does with it.
Train the AI agent on your site, help center, and product pages. Answers stay grounded in what you actually sell.
Sign up free
Tone, style, and answer length follow your settings in every conversation that feeds your marketing.
Sign up freeWatch AI and team performance live, or zoom out to any period you choose. You always know what the automation is doing.
Sign up free
Skills are plain sentences: when this moment comes, do this thing. Pair them with Klaviyo actions and chat starts doing marketing's paperwork.
When a new visitor opens the chat, greet them and mention the newsletter perk.
When a shopper shows interest, ask for a name and email, and create the Klaviyo profile.
When someone hesitates at checkout, answer the doubt and track the event for follow-up.
When a customer asks about a delivery, check the order and share the update.
When questions arrive at night, answer them and capture the contact for the morning.
When a visitor compares options twice, offer a call and collect their preferred time.
What you see on each card is the entire setup.
Put skills to workThe AI agent clears the routine. Your team gets the conversations that need judgment.
When your rules say a person should step in, the chat moves over with everything attached, or becomes a ticket with the details already filled in.
Sign up free
Website chat, WhatsApp, Messenger, email, and tickets sit in one view. The same conversations that feed Klaviyo get answered here.
Sign up free$1.5M
Revenue after 8 months
+25%
Average order value
80%
AI resolution rate
Every conversation carries a signal worth acting on. The AI agent finds it, uses it, and passes it along.
Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.
Try it freeGenerate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.
Try it freeDeliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.
Try it freeServe tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.
Try it freeAutomate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.
Try it freeTransfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.
Try it freeA Klaviyo chatbot integration is the connection between the chatbot that talks to your customers and the Klaviyo account that runs your email and SMS marketing. The chatbot captures what happens in conversations: names, emails, product interest, carts started. The integration turns those moments into Klaviyo profiles and events, where your segments and flows put them to work. With ChatBot.com, the connection is native: workflows in Text call five Klaviyo actions directly, with no connector in between.
A workflow watches for a trigger: an email set or identified, a customer field updated, a ticket field changed, or a product viewed or added to cart in chat. When the trigger fires, the workflow runs a Klaviyo action, so the profile updates or the event lands in real time. The customer is still in the conversation when Klaviyo already knows what happened.
Klaviyo builds AI for marketing and offers assistants inside its own suite. It does not replace a dedicated service platform: an AI agent trained on your content, human handoff, supervision, and one inbox across your website and messaging channels. That is the layer an ecommerce chatbot adds, and this integration is the bridge that keeps both sides in sync.
Three bars are worth setting. Native actions, so data moves without a middleware hop or task limits. Triggers that catch shopping signals, not just finished transcripts. And a real service stack behind the chat, so the conversations feeding your marketing are also solving cases. If a chatbot only stores what it hears, it is a transcript. If it turns what it hears into profiles, events, and flows, it is a profit engine.
Free 14-day trial No credit card required AI agent included