Automate your customer service.
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Turn WhatsApp questions into orders. The AI agent replies in seconds, day and night, and every chat lands in a single inbox.
Free 14-day trial No credit card required AI agent included
The AI agent resolves WhatsApp questions on its own, with full customer context.
Meet buyers in the app they already use and keep every lead in one place.
Answer product questions where shoppers already are and turn chats into orders.
Over 35,000 brands are already selling through service with Text
A smart assistant inside Text that handles WhatsApp conversations and completes tasks for your customers.
Your AI agent understands what customers need, decides what to do next, and runs WhatsApp conversations on its own.
Every conversation is read for buying intent, so the AI agent acts the moment a shopper leans in.
Instant context: total visits, past chats, contact info, phone number, and more.
Control which languages your AI agent uses to respond to customers.
Track how many chats your AI agent resolved without human support.
Define your AI agent's role, tone, and limits with custom instructions.
From signup to a working WhatsApp chatbot in minutes. No coding required.
Sign up free with your business email. 14 days free, no credit card required.
Go to Settings, pick WhatsApp, and continue with Facebook. The Meta wizard links your business and number.
Verify the number with an SMS or a call, then send a test message. It shows up in your inbox as a chat.
The AI agent picks up new WhatsApp chats and answers around the clock.
AI agent that knows your business, sounds like your team, and gets better over time.
Use your website, help center, FAQs, and support articles to train your AI chatbot. It answers on WhatsApp with the same knowledge it uses on your site.
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Every message from an AI agent stays on-brand, with consistent tone, style, and answer length so customers always get an experience that feels like you.
Sign up freeTrack team & AI performance in real time, or over any period you choose.
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Answers, routing, and follow-ups run on their own. Your team steps in exactly when you want.
WhatsApp conversations get their own views, so the right team picks up the right chats.
A keyword in a WhatsApp chat can ping Slack, update HubSpot, or add the contact to Mailchimp. No code, one sentence.
Decide when a chat goes to a human. The conversation arrives with the full history attached.
Sign up freeWhatsApp is one channel in Text, not a separate tool with its own login. Your team answers every channel from a single view, and the same AI agent works across all of them.
WhatsApp and Messenger, the apps your customers already have open.
The chat widget on your own pages, with page context in view.
Arrives as a ticket your team can assign and answer.
Text messages through Twilio, in the same queue.
Put a chat link in your email footer or a QR code at checkout, on packaging, or in store. One scan starts a conversation.
Connect as many WhatsApp numbers as you need, each with its own display name. Separate numbers for countries, brands, or teams, one inbox for all of them.
Try it for free73%
of cases resolved before a ticket is created
Up to 266%
lift for Shopify stores using Text's AI agent
24/7
Questions answered at 2 PM and at 2 AM
Nothing beyond your plan. The integration is included, and Meta does not charge for conversations your customers start - the only kind this chatbot handles.
| What | What you pay |
|---|---|
| WhatsApp integration in ChatBot.com | Included in every plan and every free trial. No add-on, no per-conversation fees. |
| Meta's WhatsApp fees | $0. Service conversations - customers messaging you first - are free on Meta's side, and every chat here starts with the customer. |
| Business-initiated template messages | Not sent by this integration, so Meta's per-message rates never apply. |
Start free and connect WhatsApp in minutes.
Try it for freeText AI agents partner with your team to lift the metrics that matter, going well beyond queue relief.
Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.
Try it freeGenerate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.
Try it freeDeliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.
Try it freeServe tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.
Try it freeAutomate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.
Try it freeTransfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.
Try it freeA WhatsApp chatbot is an AI assistant that answers your customers on WhatsApp on behalf of your business. It trains on your website and help content, replies to product and order status questions in seconds, and hands the conversation to your team when a human should take over. With ChatBot.com, the chatbot runs on Text, so WhatsApp chats land in the same inbox as your website, email, Messenger, and SMS conversations.
A customer messages your WhatsApp number, and the chat lands in your Text inbox like any other conversation. The AI agent reads the question, pulls the answer from the content it trained on, and replies inside the customer's WhatsApp thread in seconds. WhatsApp allows free-form replies within 24 hours of the customer's last message, and because the AI answers immediately, that window works in your favor. When a case calls for judgment, a person takes over the same thread with the full history in view.
The WhatsApp Business app covers the basics: greeting messages, away messages, and quick replies. It does not answer questions on its own. A dedicated WhatsApp chatbot adds an AI agent that learns your content, resolves cases, and reports the results. You connect it through Meta's official signup flow in a few minutes, no coding needed.
Three things separate a WhatsApp autoresponder from a customer service chatbot that carries real weight. First, AI answers grounded in your own content, not canned scripts. Second, a clean handoff: when a person takes over, the full history should travel with the chat. Third, one inbox: WhatsApp should join your other channels instead of adding another tab. If a chatbot cannot show you the cases it solved and the sales it helped close, it is a cost. If it can, it is a profit engine.
Free 14-day trial No credit card required AI agent included
