ChatBot Features

A complete chatbot platform for business

From start to finish, ChatBot gives you everything you need to successfully build and manage chatbots.

Free 14-day trial No credit card required Product support

All you need is right here

AI Chat bot software features

No-code chatbot builder

Drag and drop conversation blocks to easily build your Stories. Choose from multiple bot response formats and actions to create engaging chatbot experiences.

Chatbot Testing Tool

Test your Story while you build it within the ChatBot web app. Make sure your chatbots work as intended before they connect with users.

Customizable Chat Widget

Launch AI chatbots on your website in a couple of clicks by using our free Chat Widget. Customize its look and feel to match your brand’s style and website design.

Make your work easier

ChatBot Academy

The initial step of chatbot creation doesn’t have to be difficult. Master your bot creating skills with lessons prepared by our experts, and complete your first chatbot with ease.

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Chat bot academy

Prebuilt templates

Set up your chatbots using customizable ChatBot templates. Reuse them as they are or smoothly develop more complex Stories with them.

Go to Templates
Chat bots templates
The collaboration feature in chat bot

Team up and move faster

Add teammates to your ChatBot account with a few clicks. Bring your team together, and share a wide variety of expertise to create better customer interactions.

Watch your business grow with ChatBot

Free 14-day trial No credit card required Free templates

Make data-backed decisions


Measure your chatbots’ performance using real-time analytics. See the number of chats and busy periods to find out which of your Stories is the most popular.

Chat bot reports

User data

Automatically collect user data while chatting. Get to know your chatbot users, and make use of collected data to create more personalized experiences.

User data in chat bot


Organize your users into custom contact lists. Import new leads to your CRM or email marketing software to easily reconnect with them after the chat ends.

Segments in chat bot


Have access to all the chats your chatbot had with users. Get a chance to analyze each of them to fully understand how users interact with your AI agent.

Chat archives in chat bot

Connect with users across channels

Let customers contact you using their favorite messaging platforms. Make use of ChatBot out-of-the-box integrations and offer customers your helping hand around the clock.
Chat bot webhooks and open API

Go beyond
what’s in the box

ChatBot’s open API and webhooks let you connect with all the tools that your business relies on. Automate even more workflows, and work smarter.

Leverage advanced ChatBot features to grow your business

Free 14-day trial No credit card required No coding skills needed

AI chat bot platform