ChatBot.com for Freshdesk
Collect support tickets through
personalized chatbot conversations.
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What is Freshdesk?
Freshdesk is customer service software that combines a helpdesk solution and smart automations. The tool can help you organize customer inquiries and manage your customer communication in one place.
Connect ChatBot.com with Freshdesk
Make your customer support feel more personal
Let customers connect with your business in a more natural, conversational way.
Gather customer contact details
Collect customer names and emails by using a chatbot. Send collected information to your Freshdesk account automatically.
Collect tickets through chats
Let customers create support tickets while chatting with a chatbot. Keep track of customer requests and answer them right in your Freshdesk app.
Personalize at scale
with chatbots
Free 14-day trial No credit card required Free templates
Get the job done with ChatBot.com
ChatBot.com is an AI platform that lets you automate your customer service across multiple channels.
Build without coding
You don’t need any technical knowledge to build a chatbot. Our drag-and-drop Visual Builder lets you do it simply and smoothly.
Explore Visual Builder
Customize its look & feel
Add a chatbot to your website using our native Chat Widget. Match it to your website design to provide a consistent brand experience.
Explore Chat Widget
Integrate with zero effort
Connect ChatBot.com to Freshdesk in a couple of clicks. Deliver more conversational customer service — proven to boost engagement.
Follow installation stepsHave a head start with templates
Set up your chatbots using customizable ChatBot.com templates to speed up the building process.
Browse templates
Keep your customer communication personalized
Free 14-day trial No credit card required