Customer Satisfaction Template - ready-tu-use ChatBot template icon

Customer Satisfaction Template

Automate collecting surveys to capture the voice and opinions of your customers.

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Key tasks

Gather customer feedback
Let visitors rate your services
Customer Satisfaction Template - ready-tu-use ChatBot template widget

More about this template

Knowing your audience helps you deliver them more value. The customer satisfaction chatbot allows customers to rate your services and leave their feedback, every time they finish a chat with a human agent. It asks after what they like and what needs to be improved.


Add this template to your website, LiveChat, Messenger, and other platforms using ChatBot integrations. Open up new communication channels and build long-term relationships with your customers.

Template features

Gather customer feedback
Carry out surveys

Frequently Asked Questions

How can I get this template?

To get access to this template, you need to create a ChatBot account. If you are new to ChatBot, you can make use of a free 14-day trial.

Do I need to have programming skills to launch this template?

No. ChatBot lets you easily download and launch templates on websites and messaging platforms without coding.

Is it possible to customize this chatbot template?

Yes. You can edit its Story, add additional elements, or remove unnecessary ones if needed.

What is a Story?

A Story is a conversation scenario that you create or import with a template. You can assign one Story to multiple chatbots on your website and different messaging platforms (e.g. Facebook Messenger, Slack, LiveChat).

Automate feedback collection

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