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ChatBot for Zendesk

Improve your customer support experience and collect Zendesk tickets with a chatbot.

The Zendesk ChatBot integration The Zendesk ChatBot integration

What is Zendesk?

Zendesk is email-based ticketing software that helps businesses track, prioritize, and solve support tickets. It can help you collect customer requests submitted through multiple channels, including email, chat, social media, and chatbots and display them as tickets in one dashboard.

Connect ChatBot with Zendesk

Why ChatBot + Zendesk

With ChatBot, you can answer common questions instantly and help customers raise a ticket if their problem can’t be resolved right away.

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Reduce routine work

A chatbot can answer popular customer questions for your Zendesk agents. Ease your team’s workload and let them take good care of more challenging tasks instead.

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Support customers 24/7

Whether your support team are at their keyboards helping customers, or taking a well-deserved rest, ChatBot can help answer customer questions instantly, all day (and night) long.

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Create tickets out of chats

If your chatbot can’t resolve a customer’s query, it will help them raise a ticket right away. All gathered tickets are passed to your Zendesk app automatically.

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Offer better customer experience

Good customer experience is key to growing your business. ChatBot lets you offer this with zero effort. Engage customers, guide them on your website, and enhance your customer journeys for a better experience.

Improve your customer support

Free 14-day trial No credit card required Free templates

The chatbot for
a business like yours

Create and add conversational experiences to your communication channels. Do it all using a single ChatBot platform.


Create without coding

You don’t need any programming skills to build a customer-facing chatbot. Our Visual Builder provides all the features you need to do it with ease.

Explore Visual Builder
The ChatBot Visual Builder interface


A chatbot can become an integral part of your brand identity. Design its personality by choosing the avatar, colors, and style of the Chat Widget.

Meet Chat Widget
The ChatBot Chat Widget configuration


Copy and paste the code — that’s all it takes to launch your customized chatbot on your website.

Follow installation steps
The Zendesk ChatBot integration

Skip the building.
Launch faster with templates

Find a perfect Story in our library of pre-built chatbot templates. Customize it to fit your business needs and launch your support chatbot in a snap.

Browse templates

Scale your customer support

Free 14-day trial No credit card required