What is ChatBot AI Assist

Kacper Wiacek Product Expert Lead
Kacper Wiacek
2 min read
updated: Oct 30, 2023

ChatBot AI Assist makes creating conversational chatbots easy, by using the power of artificial intelligence. You can provide both simple and complex answers to customer questions with ease. Our bot’s knowledge comes from your website or help center, and you can add more information manually. With ChatBot AI Assist, you can improve your customer service by providing quick and accurate responses.

How does it work?Link icon

When you automatically train your bot from a knowledge source, such as a website or help center, all the data that is trained is passed to the ChatBot AI Assist module. This data can later be used during conversations, where the module will provide answers to your customer’s questions in a way that sounds like a human. You no longer need to predict what the customer’s question may look like. Our standalone AI model can understand the user’s intent and provide a valid response.

How to enable it?Link icon

Our AI module is automatically enabled once you use the automatic training feature. It’s an integral part of the next-generation chatbot solution, so it will work instantly after the automated training is finished.

Where can I find it?Link icon

You can find your ChatBot AI Assist module right under your Start Point module in your bot. Although you can’t edit it, when you see it in your bot, you can be sure that the AI module is enabled.

Was this article helpful?

Got it!

Thanks for your feedback.

Thank you!

We’re happy to help.

Start a free ChatBot trial
and build your first chatbot today!

Free 14-day trial No credit card required

Discover our text| products