Customer Service Bot

Agnieszka Dudziak
Agnieszka Dudziak
2 min read
updated: Jan 18, 2024

Automate answering popular customer questions and provide support 24/7.

What can the template do?Link icon

Help customers navigate the most important sections of your website, promote your products, and collect feedback. You can also use the template to share discounts or coupon codes with users who sign up for your newsletter via your chatbot.

ChatBot templates cover the most popular marketing, sales, and support cases. See the complete list of ChatBot templates in our marketplace and learn about their key tasks.
ChatBot templates cover the most popular marketing, sales, and support cases. See the complete list of ChatBot templates in our marketplace and learn about their key tasks.

The intuitive menu lets customers access all the essential support, sales, and contact information directly from the Chat Widget.

See “How to import a template” to learn how you can add the Customer Service Bot template to your ChatBot account. You can customize the template to your needs.
See “How to import a template” to learn how you can add the Customer Service Bot template to your ChatBot account. You can customize the template to your needs.

Features includedLink icon

  1. Answer FAQ questions instantly from any place in the chatbot

  2. Provide contact information and a Google Maps location

  3. Let users call your team directly from the Chat Widget. 

  4. Collect customer feedback to learn more about your customers’ needs and wishes. Then, using filters, show a different response depending on the customer feedback.

  5. Share discount codes with users who sign up for your newsletter

  6. Promote your products and offers using Gallery response.

  7. Guide visitors through your website.

Sample pageLink icon

ChatBot lets you verify your settings and test your chatbot on the sample page — a default demo page. To open the sample page, click on the Live Preview option in the Chat Widget settings.

These are the ways you can create your first chatbot:

#1 From templates — follow the example above.

#2 With AI Assist by scanning your website — check “How to build your first AI chatbot”.

#3 From scratch — check “How to build your chatbot from scratch”.

These are the ways you can create your first chatbot:

#1 From templates — follow the example above.

#2 With AI Assist by scanning your website — check “How to build your first AI chatbot”.

#3 From scratch — check “How to build your chatbot from scratch”.

Read more:

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