What are templates

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Sylwia Kocur
2 min read
updated: Jul 11, 2024

Templates are pre-designed chatbots for specific tasks accessible from the ChatBot Dashboard. You can build your ideal chatbot using a customizable bot template.

We prepared them from scratch for the most popular marketing, sales, and support cases. The complete list of ChatBot templates and their key tasks is available.

You can freely reuse, edit, or treat templates as inspiration for your chatbots. Learn how to import a template by following this guide.

All templates are prepared in English. You can easily customize them and ensure all bot messages meet your standards. Remember to publish the latest bot version so the bot is updated inside the Chat Widget on your site or in integration.
All templates are prepared in English. You can easily customize them and ensure all bot messages meet your standards. Remember to publish the latest bot version so the bot is updated inside the Chat Widget on your site or in integration.

If you’d like to use the AI model to provide answers based on your English website or other scanned knowledge sources, you can add the sources in the AI Knowledge feature. The bot will use the additional knowledge when there is no answer on the pre-created bot flow.

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