Interactions

Provide excellent user experience by building smart and efficient bots. Learn how to create smooth conversation, add filters and what are default interactions.

First steps with interactions

Know the main elements of Interactions and learn how to use them.

Welcome Interaction

Know how to customise and disable your Welcome Interaction.

Fallback Interaction

Learn what is fallback interaction and when how is triggered.

Context Fallback

Set individual messages and actions for unmatched queries, depending on the point of the scenario.

Interaction dependencies

Understand the dependencies between interactions to provide better conversation flow.

Filters

With filters you get better control over the your chat.

Clone interactions

Use the cloning tool when building similar interactions.

Set a delay for bot responses

Control how long does the bot wait to send the message or perform a task.