If you created your bot automatically by providing your knowledge source - our algorithm will work only with an English source. However, the bot will adjust the language of the chat to the language the user started the chat in.
If you created the bot from scratch, it will understand only the language you create it in. We support creating bots in most languages.
If you created your bot automatically by providing your knowledge source - our algorithm will work only with an English source. However, the bot will adjust the language of the chat to the language the user started the chat in.
If you created the bot from scratch, it will understand only the language you create it in. We support creating bots in most languages.
ChatBot is based on Artificial Intelligence - the algorithm compares the query provided by your users to the phrases that it already contains. We have 2 matching systems - Machine Learning (this one is a preferred system) and Keywords.
Some features, such as system entities and templates, are provided only in English. ChatBot doesn’t fully support Chinese and RTL (right-to-left) languages.
With this approach, you provide the phrases/keywords to your bot; later, you can train it to act better based on the new phrases that your users provide. The correct bot response is chosen based on the Confidence Score - the bot analyses the user’s query against the one it already contains.
If you wonder if ChatBot supports your language, email us at support@chatbot.com.
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