Even if you fine-tune your Story and test it thoroughly before the launch, you need to monitor its post-release performance. Using the ChatBot Archives, Reports, and Training tool, you can find out what parts of the Story require improving and easily polish the rough-edged interactions.
To use ChatBot, you need to sign up for a 14-day trial.
What you’ll learn in this video tutorial:
What is a Training Tool?
How to train your bot.
How to use Archives in ChatBot.
How to use Reports in ChatBot.
Chatbot Best Practices
In the next lesson
12. Chatbot test
Find out how to recover the conversation when a misunderstanding between the user and the chatbot happens.Watch next lesson
Create your chat bot without coding