8. Data Collection with Chatbots

Practice activity 8.1

How to validate and collect user data

While chatting with a chatbot, the user can share plenty of information, including their email address or phone number. ChatBot can automatically validate and save user replies. You can then pass selected information to your CRM, email marketing software, and more. In this video tutorial, you’ll find out how you can process data using selected ChatBot features and actions.

What you’ll learn in this video tutorial:

• How to use the Question action to validate the information.

• What are Attributes, and how do you use them to save user data?

• What are entities, and how do you use them?

Stay tuned

We’re still working on this chapter. Get notified when we add a new video to this lesson.

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