5. Welcome Message

The welcome message is the first interaction between the chatbot and the user. It can either encourage the user to start a chat or discourage them from further conversation. Follow our video and the tutorial below to learn how to make a good impression with your chatbot and keep the conversation going.
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Video summary

  1. 1 What is a chatbot welcome message?

  2. 2 Why is creating a good chatbot welcome message important?

  3. 3 How to create a good chatbot welcome message

Practice activity 5.1

How to create a welcome message in ChatBot using Bot responses

Learn what types of Bot responses in ChatBot are and how to create an engaging welcome message.

What's in this video tutorial:

  • How to add a welcome message in ChatBot.

  • What is a Bot response interaction?

  • The types of Bot responses in ChatBot.

  • How to configure buttons in Bot responses.

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Lesson resources

Further reading:
What Are Chatbot Greetings?
Chatbot Buttons
How to write a chatbot script

In the next lesson

6. How Chatbots Understand Human Language

Learn how chatbots process human speech and how to help them better understand the user.

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