10. Chatbot Testing and Implementation

Your chatbot is ready. How does it feel? Remember that before setting your chatbot free, you need to test it and verify whether it works as expected. Follow Kacper in our next videos and learn how to test and launch a chatbot correctly.

Kacper Wiacek

Lesson resources

Practice activity 10.1

How to use the ChatBot Testing tool

You’ve created the first draft of your bot Story. Now, it’s time to verify whether everything works as expected. Follow our video tutorial and see how the ChatBot Testing tool can help you complete this task.

What you’ll learn in this video tutorial:

What is the Testing tool in ChatBot, and how do you use it?
What is a debug mode in ChatBot?

To use ChatBot, you need to sign up for a 14-day trial.

Create your account

Practice activity 10.2

Another way to verify whether your ChatBot Story works as intended is by testing it on a sample page using the Chat Widget. Watch our video tutorial and see how you can do that without writing a single line of code.

What you’ll learn in this tutorial:

What is the Chat Widget?
How to customize and configure Chat Widget.
How to test a chatbot on a sample page.
How to add a chatbot to a website.

In the next lesson

11. Chatbot Tracking and Optimization

Explore the ways to monitor and improve your chatbot over time.

Watch next lesson

All lessons

10. Chatbot Testing and Implementation

Lesson resources

Further reading

Practice activity 10.1

How to use the ChatBot Testing tool

Practice activity 10.2

Test and implement a chatbot on your website by using Chat Widget

All lessons

1. Introduction to Chatbots

2. Ways to Create a Chatbot

3. Design Thinking for Chatbots

4. Chatbot Channels

5. Welcome Message

6. How Chatbots Understand Human Language

7. How to Create User-friendly Chatbot Error Messages

8. Data Collection with Chatbots

9. How to Personalize Your Chatbot Communication

10. Chatbot Testing and Implementation

11. Chatbot Tracking and Optimization