Start with a real business task. Copy the instructions, preview the skill, and make the workflow yours.
Each template includes the exact skill instruction and a live example. Add the skill to your website from the template page, or copy the instruction into any chatbot.
Copy a lead generation chatbot script, customize qualification questions, and preview how contact details become a useful sales follow-up.
Recommend one approved add-on or collect product requirements for a specialist. Copy the ecommerce chatbot instructions and preview the matching skill.
Copy a free FAQ chatbot script, add approved answers and source links, and test clear support fallbacks before publishing.
Copy a free customer service chatbot script to collect complaints, prepare priority follow-up, and set a clear response expectation.
Answer a price objection with an approved incentive and tag the chat as a sales opportunity. Copy the sales chatbot instructions and preview the matching skill.
Share an approved promo code when a shopper asks for a discount and tag the chat as a sales opportunity. Copy the discount chatbot instructions and preview the matching skill.
Collect how a shopper will use a product, their must-have features, and budget, then create a ticket for a specialist. Copy the instructions and preview the matching skill.
Choosing a platform for your team? Explore the AI sales chatbot for buying conversations, the ecommerce chatbot for store questions, or the customer support chatbot for service workflows.
What is a ChatBot.com template?
Templates give you a starting point for a specific conversation. The updated templates above include editable instructions and skill previews. Older examples in the library use the legacy Story format. Check the format and setup requirements on the page you choose.
Open up new customer acquisition channels. Offer personalized recommendations and elevate your customer experience.
See 8 templates
Show off your products and services using interactive visual elements. Diversify your lead generation strategy and create more sales opportunities.
See 6 templates
Build your chatbots in minutes using ChatBot.com templates for Support. Automate FAQ, help customers 24/7 and scale without adding overhead.
See 10 templates
Browse all chatbot templates designed by our experts and find the right Story for your business.
See 20 templatesHow to use a chatbot template?
Start with a template, replace its placeholders, and test the questions and actions for your business. Explore the AI chatbot builder for the wider creation workflow. Legacy Stories follow their own setup process.
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