FAQ Template
Answer repetitive questions 24/7 with a chatbot to improve customer experience.
Get this template
Offer 24/7 customer service
Answer common questions about subscriptions
Help solve account issues
Share links to your articles and pages
The FAQ ChatBot template lets you automate answering common support questions. The chatbot can educate the user about their subscription plan and guide them to manage their account and passwords. You can also use it to redirect users to articles that provide more information about the topics that interest them, so they don’t have to search for information on their own. Adding a chatbot to your customer service can improve issue resolution time and boost your customer satisfaction rates.
Add this template to your website, LiveChat, Messenger, and other platforms using ChatBot integrations. Open up new communication channels and build long-term relationships with your customers.
Answer popular questions 24/7
Educate users about their subscription settings
Help solve account issues
Redirect users to your pages
To get access to this template, you need to create a ChatBot account. If you are new to ChatBot, you can make use of a free 14-day trial.
No. ChatBot lets you easily download and launch templates on websites and messaging platforms without coding.
Yes. You can edit its Story, add additional elements, or remove unnecessary ones if needed.
A Story is a conversation scenario that you create or import with a template. You can assign one Story to multiple chatbots on your website and different messaging platforms (e.g. Facebook Messenger, Slack, LiveChat).
