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Give every buyer and seller an instant answer from your own content, collect the details your agents need, and keep new opportunities moving after hours.
Free 14-day trial No credit card required AI agent included
Answers from your listings
Published property pages and approved files keep every answer grounded.
Qualifies the opportunity
Timing, preferences, and contact details arrive before an agent steps in.
Keeps working after hours
Every prospect gets a useful next step, even when the office is closed.
Over 35,000 brands run their customer conversations with Text
Funded Trading Plus handles a demanding inquiry queue on Text. Property teams face the same pattern: a spike of urgent questions and a small team to answer them.
"Text's AI Agent has helped us save our 5-star reputation during a major industry-wide disruption when we had to resolve 15x more chats overnight."
Jamie Miller, Chief Strategy Officer at Funded Trading Plus
125K
Chats annually
93%
CSAT rating
18%
Workload reduction
It learns what your agency publishes, answers in your voice, and puts every request where your team already works.
Point it at your listing pages, neighborhood guides, and renting explainers. It scans up to 5,000 subpages and refreshes on the schedule you choose, so a bedroom count comes from the page you published. Floor plans and tenancy documents upload as files.
Viewing requests, questions, and follow-ups arrive in one workspace with the contact and the conversation attached, so whoever picks it up starts with the whole story.
Pick a tone, then write up to 10,000 characters of instructions telling it what to answer and what to leave alone.
When a conversation ends, qualify the lead, create its record in Salesforce, and notify the right team in Slack.
Reports split conversations into manual, assisted, and automated, so the shift shows up in numbers rather than a hunch.
The repeatable conversations that fill an agency inbox today, answered without a wait and without an agent typing.
Bedrooms, square footage, parking, pet policies, and the other facts already published on your listing pages.
Move timing, budget range, preferred area, and must-haves collected before anyone picks up the follow-up.
Which property, which day, and who to call, packaged as a complete request for your team to confirm.
Evening and weekend browsing gets a real answer now and a clear follow-up for the morning.
Published building rules, renewal steps, and service instructions, with requests logged for the property team.
Local guides plus the buying, selling, and renting steps you have already documented.
Everything above comes from content you control. The AI agent does not estimate what a property is worth, interpret a contract, or negotiate on your behalf, so the decisions that need a licensed professional stay with one.
Most property inquiries follow the same arc. The AI agent works that arc on its own and stops where a person adds value.
Renters, buyers, sellers, and owners arrive on the same website with completely different jobs to do. The agent picks up which one from how the question is phrased, so a landlord asking about management terms and a first-time buyer asking about a listing get different conversations without you building two flows.
A booking skill asks which property, which day, and how to reach the person, then opens the follow-up your team works from. You decide what counts as a complete request, so nothing arrives half filled. Prefer the chat to write straight into the calendar your agents already live in? Connect it through a webhook and keep availability in one place.
Collect your first request
Property decisions are personal, so the handoff matters as much as the answer. The AI agent covers the first line and a teammate takes the conversation the moment it needs a person.
Name the topics that always reach a human: an offer, a valuation, a legal question, or a client who simply asks for someone.
The chat moves to the first available teammate or a chosen team with every message attached, so nobody asks the client to start again.
If no teammate accepts within the time you set, the visitor leaves a ticket instead of a dead end, and it is waiting in the morning.
By the time an agent joins, the basics are on the record: which property, which area, the move timing, and how to get in touch. Contacts with an email or phone number are grouped as leads, so a busy week of browsing becomes a list your team can work through.
A skill is one plain-language instruction for when the AI agent should act and what it should do. Preview one below, then take it into your own setup.
When a visitor needs a follow-up while your team is offline, collect the essentials, create a ticket, and set the right expectation.
Preview the skillWhen a property question needs a person, send the full conversation to the team that can take the next step.
Preview the skillWhen an enquiry matters, bring a teammate into the chat to supervise it before a prospect moves on.
Preview the skill
Behind the widget, the AI agent reads your content, runs the conversation, and keeps the outcome visible to everyone on the team.
Website, WhatsApp, Messenger, email, and SMS stay in one workspace, so a buyer who starts on a listing page and follows up on WhatsApp is still the same person to your team.
Let the agent reply in the visitor's own language, or limit it to the languages your team supports. The widget interface covers 48 languages.
Watch which properties are being viewed right now and open a chat before the visitor leaves.
Screenshots and photos shared in chat are read alongside the text.
Reports show what the AI resolved on its own and how visitors rated the conversation.
Campaigns can be targeted by page, location, visit behavior, or time, so you offer help where intent is already visible instead of showing the same prompt everywhere.
Set a delay, then ask whether the visitor wants more detail, a viewing, or a word with the agent.
Someone back for a third look at the same property is worth a different greeting than a first-time browser.
A ready-made campaign template invites high-intent visitors into a conversation about the next step.
Start on the trial, prove the workflow on your own listings, then pick the plan that matches your volume.
From $19
per user/month, billed annually
Every account begins with a free 14-day trial and no credit card.
AI resolution limits and the more advanced features vary by plan, so check the current plan details against the conversation volume you expect.
A real estate chatbot is an AI assistant that talks with people who want to buy, sell, rent, or manage property. It answers repeatable questions from an agency's own listing pages and approved files, collects the details needed for a useful follow-up, and passes the conversation to a person when local expertise or judgment matters. It is a purpose-built application of AI customer service software.
The first job is speed. A prospect can ask about a property at 10 PM, get an answer from the current listing, and leave viewing preferences before another agency opens the chat. The second job is qualification: the chatbot gathers timing, location, budget range, and contact details in a natural exchange. For property managers, the same approach covers published building policies and routine service steps without making every tenant wait for the office to open.
A useful chatbot does not pretend to be a licensed real estate professional. It should not estimate value, interpret a contract, negotiate an offer, or improvise a fact that is missing from the source. Use instructions to draw those boundaries and transfer the conversation with its history attached. The handoff is part of the experience, not a failure of it.
A chatbot describes the customer-facing conversation on your website or messaging channel. An AI agent describes the work behind it: understanding intent, searching approved knowledge, collecting structured details, starting a skill, and deciding when to transfer. The goal is not simply to put a chat bubble on a listing. It is to give each conversation a reliable outcome. See the same approach for chatbots for sales and customer support automation.
Free 14-day trial No credit card required AI agent included
See how ChatBot.com helps teams in every industry automate conversations and deliver instant, 24/7 support.