Goal for LiveChat

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Sylwia Kocur
1 min read
updated: Jan 2, 2024

Use LiveChat goals in your chatbot and know your bot’s performance.

Add goals to your bot to measure how well they are performing. You can track successful purchases, sign-ups, or anything else you want.

Remember that you must set up goals on your LiveChat account first.
Remember that you must set up goals on your LiveChat account first.

LiveChat allows the creation of three types of goals:

Learn how to configure goalsLink icon

This bot response is designed only for LiveChat. Remember that you need an active LiveChat integration to use this bot action.
This bot response is designed only for LiveChat. Remember that you need an active LiveChat integration to use this bot action.
  1. Go to your LiveChat account and follow these steps to add new goals.

  2. Copy the goal’s ID.

  3. Go to your ChatBot account and open the bot.

  4. Add the Mark Goal action to the bot.

  5. Open the Mark Goal action and paste the goal ID.

  6. Close the action. Every time a conversation arrives at this point of the bot, the goal will be achieved.

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