Add goals to your bot to measure its performance. You can track successful purchases, sign-ups, or anything else you want - handy when you run a sales chatbot and need to prove ROI.
Remember that you must set up goals on your LiveChat account first.
Remember that you must set up goals on your LiveChat account first.
LiveChat allows the creation of three types of goals:
How to configure goals
Remember that you need an active LiveChat integration to use this bot action.
Remember that you need an active LiveChat integration to use this bot action.
- Go to your LiveChat account and follow these steps to add new goals.
- Copy the goal’s ID.
- Go to your ChatBot.com account and open the bot. Add the Mark Goal action to the bot.
- Open the Mark Goal action and paste the goal ID.
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