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Sales chatbot template

Keep the sale moving when price becomes the objection. Use this free script to answer a price concern with an approved incentive, explain the offer, and tag the chat so sales can follow up.

  • Free 14-day trial
  • No credit card required

Example Sales Incentive conversation:

  1. Customer: I like the jacket, but it's a little over my budget.
  2. System: Sales Incentive skill started
  3. AI agent: I can help with that. Use code WELCOME10 for 10% off this order. It applies at checkout and brings the jacket within your budget.
  4. Customer: Perfect, I'll order it now.
  5. System: Chat tagged as sales_opportunity

Join 35,000 brands that run their customer conversations with Text

PayPalIKEAAtlassianMcDonald'sINGMercedes-BenzRyanairPandoraHuaweiKiaGeberitSephoraVirginSubaru

Make this template close sales on your website in 3 minutes via Text by ChatBot

No code. The skill you picked here is ready to activate the moment your trial starts, inside the same AI sales chatbot that answers the rest of your buying questions.

  1. Step 1

    Start your trial from this page

    Choose Add to your website. The Sales Incentive skill comes with you into setup, where you enter the incentive it may offer.

  2. Step 2

    Train your chatbot with website and knowledge sources

    Add your website URL, product or pricing pages, files, or articles. The agent indexes up to 5,000 pages per site and rescans on the schedule you set.

  3. Step 3

    Add the chatbot widget to your website

    Paste one code snippet, use Google Tag Manager or Shopify, or install the React, Vue, or Angular package.

  4. Step 4

    Let the chatbot handle price objections using your skill

    The agent answers from your knowledge sources. When a buyer raises a price objection, the skill shares the approved incentive, explains the offer, and tags the chat as a sales opportunity for your team to review.

  • Nuvoo 98% AI Agent resolution rate at Nuvoo, a Shopify store selling computers in Finland, Sweden, and Germany
  • Funded Trading Plus 93% customer satisfaction at Funded Trading Plus, which automates 125,000 chats a year with Text

...or use this template in any chatbot you want

This is the exact instruction the Sales Incentive skill runs in Text. Copy it into your AI agent and add your own incentive, or add the skill to your website and set the incentive during setup.

sales-template.txt

Download .txt

When a customer asks for a discount or raises a price objection, share the discount or free-shipping code provided during setup, explain the offer, and tag the conversation as "sales_opportunity".

Need a human in the loop? Text by ChatBot got you covered

The Transfer to human skill hands the chat to your team when a buyer wants to negotiate beyond the approved incentive or asks for a person. The teammate sees the whole conversation and every tag the agent added.

See the AI sales chatbot features
VIP routing skill, live chat
  1. AI agent

    I'll connect you with the VIP Team so your account manager can review the renewal with the full context.

  2. Chat transferred to VIP Team
  3. Chat assigned to Maya
  4. Maya

    Hi, I'm Maya. I can see your renewal question and will take it from here.

Integrate this sales template with other tools you use

Connect your website, store, and messaging channels so the template can work with the rest of your tools.

Browse integrations

More sales and
ecommerce chatbot templates.

Questions about this sales chatbot template

When a buyer asks for a discount or raises a price objection, the AI agent shares the discount or free-shipping incentive you approved during setup, explains the offer, and tags the conversation as sales_opportunity so your sales team can pick it up.

The lead generation chatbot template collects contact details and requirements when it spots buying intent. This template steps in later, when a buyer already wants the product and price is the last objection.

No. The agent offers only the incentive you approved during setup. When a buyer wants more, the Transfer to human skill hands the chat to your team with the full conversation attached.

Yes. The chat window at the top of this page replays the skill, and the skill editor in Text has a preview panel where you can run a test conversation before you publish.

It is the exact instruction the Sales Incentive skill runs in Text. You can copy it into any AI agent that accepts natural-language instructions, or add the skill to your AI sales chatbot in Text when you start your trial from this page.

Any conversation where the skill shared the incentive. The agent tags it sales_opportunity, so your team can filter those chats and follow up with buyers who did not complete the order.

Yes. The instruction refers to a discount or free-shipping code, so for services replace it with the incentive you use, such as a first-month discount or a waived setup fee, when you copy the instruction or set up the skill.

No. The skill is a written instruction. Text turns it into workflow steps you can review, edit, and activate from the editor.