Customer Service Template - ready-tu-use ChatBot template icon

Customer Service Template

Automate answering repetitive questions and improve the user experience.

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Key tasks

Respond to support questions 24/7
Educate customers about your products and offers
Make a call directly from a chat widget
Customer Service Template - ready-tu-use ChatBot template widget

More about this template

A customer service chatbot supports your customers around the clock, helping you to take a break when you need it. It guides visitors around your website and provides information about products and prices. When the customer forgets their password, the chatbot instructs them on how to reset it. If the problem requires a human touch, it informs the customer where they should send an email or lets them call your team directly from the chat window. All of that translates into shorter resolution times and better customer experiences.


Add this template to your website, LiveChat, Messenger, and other platforms using ChatBot integrations. Open up new communication channels and build long-term relationships with your customers.

Template features

Answer repetitive questions
Make a call
Reset passwords
Contact a support agent
Guide customers through your website
Educate customers about your products

Frequently Asked Questions

How can I get this template?

To get access to this template, you need to create a ChatBot account. If you are new to ChatBot, you can make use of a free 14-day trial.

Do I need to have programming skills to launch this template?

No. ChatBot lets you easily download and launch templates on websites and messaging platforms without coding.

Is it possible to customize this chatbot template?

Yes. You can edit its Story, add additional elements, or remove unnecessary ones if needed.

What is a Story?

A Story is a conversation scenario that you create or import with a template. You can assign one Story to multiple chatbots on your website and different messaging platforms (e.g. Facebook Messenger, Slack, LiveChat).

Automate your customer communication

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