7 Chatbot Mistakes That are Costing You Customers

Chatbots have come a long way since the first commercial instant messaging bot, SmarterChild, hit our AOL buddy lists in 2000. For a decade, it was the most popular artificially intelligent agent, at least when someone else didn’t have to use the landline. That was just the... read more

7 minutes
Sep 8, 2020

The Essential Chatbot Terminology for Beginners

Do you know the feeling of reading something without knowing what the author is saying? That’s what I felt when I read an article about chatbot technology for the first time. It was full of this secret programming language that was out of reach for the average reader. As a newbie... read more

5 minutes
Aug 24, 2020

7 Reasons to Use a Chatbot in Your Real Estate Business

The real estate business has moved online. Data shows that over 50% of home buyers look for listings on the web. Nothing is surprising about that. The Internet has simplified the search process for customers. On the other hand, it has raised the bar for real estate... read more

6 minutes
Jun 18, 2020

How to Create Chatbot Buttons That People Love to Click

Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the user experience. However, if implemented carelessly, they can really stir things up. What to pay attention to while creating your... read more

8 minutes
Mar 19, 2019

6 customer journeys you can enhance with chatbots

Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-powered live chat was thought of as a tertiary feature (one that rarely even featured on websites, let alone one that could... read more

8 minutes
Jul 25, 2018

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