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Tim Ferguson

Tim Ferguson

Writer

Tim Ferguson is a writer and editor of Marketing Digest. He helps SEO agencies with link building, content marketing, online reputation management, and blogger outreach. When he isn’t writing and editing for Marketing Digest, he spends time learning more about content marketing and getting better at it.

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How Can You Boost Customer Experience Using Chatbots

Are you aware that customers switching companies because of poor service costs companies $1.6 trillion in the U.S.? A good experience is key in winning over customers’ loyalties. Loyal customers are five times more likely to buy from you again and four times more likely... read more

7 minutes
Mar 24, 2021

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