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Tim Ferguson

Tim Ferguson


Tim Ferguson is a writer and editor of Marketing Digest. He helps SEO agencies with link building, content marketing, online reputation management, and blogger outreach. When he isn’t writing and editing for Marketing Digest, he spends time learning more about content marketing and getting better at it.

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How Can You Boost Customer Experience Using Chatbots

You’re a customer trying to get help from a company. You’ve searched their website for answers, but nothing fits your problem. You try calling their support line but are put on hold for what seems like forever. Finally, you try their chat feature, hoping for a quicker... read more

7 minutes
Mar 24, 2021

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