Content Marketing Specialist
Picture this: an ecommerce business without a lead generation or customer acquisition strategy. It’s like a superhero without their trusty sidekick or a magician without a rabbit up their sleeve. It’s nearly impossible to imagine. As someone knowledgeable about... read more
6 min read | May 22 | Szymon Białas and Jacquelyn Dunham
Ecommerce sales have steadily increased yearly. In 2022, global ecommerce sales were projected to reach $4.9 trillion, up from $4.2 trillion in 2021. Do you want more... read more
9 min read | May 17 | Jacquelyn Dunham and Szymon Białas
The robots are taking over, and they’re here to help… with your handling customer inquiries, that is! Thanks to the wonders of artificial intelligence,... read more
12 min read | May 16 | Daria Zabój and Jacquelyn Dunham
As a customer service manager, you know your team is the backbone of your company’s success. You work hard to ensure that your team is equipped with the right tools... read more
7 min read | May 04 | Jacquelyn Dunham
Good customer service is like a good handshake — it’s firm, reassuring, and makes you feel like you’re in good hands. Just like a weak handshake can... read more
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