Chatbots

5 Key Facts Businesses Need to Know About AI and Augmented Reality

Technology has revolutionized the way businesses operate and interact with customers.  Access to advanced tools and data has simplified the workflow, leading to a more targeted and engaging approach to customer acquisition. But this is only the beginning.  It’s not... read more

8 minutes
Apr 22, 2022

How to Build Your Email List with Chatbots

Having a quality email list is a great way to grow your brand. Of course, building a legitimate email list takes some time and effort. The good news? You can streamline the process and get a little help from automated chatbots.  Yes, we’re talking about those... read more

7 minutes
Mar 16, 2022

Conversational Marketing Explained: All You Need to Know

Conversational marketing can be regarded as a counterpart to traditional methods. It typically includes content that has a conversational tone, incorporates dialogue, and focuses on building relationships with customers. The nature of this kind of marketing has become an... read more

8 minutes
Feb 15, 2022

5 Ecommerce Checkout Mistakes and Strategies to Avoid Them

Don’t lose your customers at the checkout after they’ve made their way through a lengthy sales funnel. Optimizing your checkout process is crucial for securing the sale, but many ecommerce businesses make avoidable mistakes that discourage customer trust and scare prospects away.... read more

8 minutes
Feb 15, 2022

How to Make your Ecommerce Chatbot Rock this Shopping Season

The holiday season is going to feel different this year. Many fewer consumers are going to hunt for products in physical stores to stay away from crowds. But that doesn’t mean they’re going to purchase less. Data shows that during the 2008 recession, contrary to predictions, many... read more

7 minutes
Nov 9, 2021

How Can You Boost Customer Experience Using Chatbots

You’re a customer trying to get help from a company. You’ve searched their website for answers, but nothing fits your problem. You try calling their support line but are put on hold for what seems like forever. Finally, you try their chat feature, hoping for a quicker... read more

7 minutes
Mar 24, 2021

7 Chatbot Mistakes That are Costing You Customers

Chatbots have come a long way since the first commercial instant messaging bot, SmarterChild, hit our AOL buddy lists in 2000. For a decade, it was the most popular artificially intelligent agent, at least when someone else didn’t have to use the landline. That was just the... read more

7 minutes
Sep 8, 2020

The Essential Chatbot Terminology for Beginners

Do you know the feeling of reading something without knowing what the author is saying? That’s what I felt when I read an article about chatbot technology for the first time. It was full of this secret programming language that was out of reach for the average reader. As a newbie... read more

5 minutes
Aug 24, 2020

7 Reasons to Use a Chatbot in Your Real Estate Business

The real estate business has moved online. Data shows that over 50% of home buyers look for listings on the web. Nothing is surprising about that. The Internet has simplified the search process for customers. On the other hand, it has raised the bar for real estate... read more

6 minutes
Jun 18, 2020

How to Create Chatbot Buttons That People Love to Click

Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the user experience. However, if implemented carelessly, they can really stir things up. What to pay attention to while creating your... read more

8 minutes
Mar 19, 2019

6 customer journeys you can enhance with chatbots

Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-powered live chat was thought of as a tertiary feature (one that rarely even featured on websites, let alone one that could... read more

8 minutes
Jul 25, 2018

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