Chatbots

How to Create Chatbot Buttons That People Love to Click

Buttons are simple, clickable elements that a bot may send to users to showcase different options. If created well, they can significantly improve the user experience. However, if implemented carelessly, they can really stir things up. What to pay attention to while creating your... read more

8 minutes
Mar 19, 2019

6 customer journeys you can enhance with chatbots

Chatbots: your next best CX friend You could be forgiven for feeling like the rise of chatbots happened overnight. It wasn’t even long ago that human-powered live chat was thought of as a tertiary feature (one that rarely even featured on websites, let alone one that could... read more

8 minutes
Jul 25, 2018

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