A website that makes users search for contact information for five minutes is bad design, no matter how sharp it looks. However, a website that may look less good but is easy to use will provide a better customer experience and give the owner a better ROI. You can achieve that by... read more
Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up with outstanding ideas that will pull customers in. The latter get chills just thinking about the number of customer problems they... read more
Discover how chatbots in marketing revolutionize engagement, enabling personalized customer interactions and automating communications to boost conversion rates and build brand loyalty. read more
B2B Marketing and The Chat Shop, ChatBot’s official partner, harnessed the power of the seamless and proactive solution provided by ChatBot to accelerate registration for their flagship event, Ignite. The outcome was a remarkable success. With impressive greetings conversion... read more
I’m assuming that you’re familiar with the topic of chatbots. Nevertheless, if you want to supplement your knowledge before reading further – here are some articles that will help you better explore the topic: The Essential Chatbot Terminology for Beginners All You Need to... read more
Effective lead qualification is a critical aspect of the sales process, enabling businesses to identify and prioritize potential customers who are most likely to convert into paying clients. Traditionally, this involved a manual evaluation and assessment of leads based on... read more
In retail marketing, businesses focus primarily on acquiring new customers to increase their sales and potential market reach. Of course, this is critical to the success of your company. However, ensuring your new customers become repeat consumers is even more important in... read more
As an ecommerce brand, you may struggle to get satisfied customers to influence your prospective customers. However, if you start leveraging the positive effects of customer reviews, you’ll turn the situation around. Doing so can help you consistently outsell your... read more
Artificial Intelligence, the technology of the future, is already here. Whether it’s Spotify recommendations, Google Ads, or conversations with Alexa and Siri, AI is ubiquitous. And the same AI can supercharge your company’s sales. Do you want to forecast more... read more
Email marketing is a bit of a black hole. You spend hours crafting the perfect email, hit send, and then...crickets. It's frustrating, especially when you know that email marketing is one of the most cost-effective ways to connect with customers. read more
Technology has revolutionized the way businesses operate and interact with customers. Access to advanced tools and data has simplified the workflow, leading to a more targeted and engaging approach to customer acquisition. But this is only the beginning. It’s not... read more
Millennials show a strong preference for self-service options and the ability to handle customer service issues themselves. Businesses have known this for years and have sought new ways to meet this demand. AI Chatbots are ideal for providing the fast, personalized... read more
Having a quality email list is a great way to grow your brand. Of course, building a legitimate email list takes some time and effort. The good news? You can streamline the process and get a little help from automated chatbots. Yes, we’re talking about those... read more
Consumers of today, whether individuals or organizations, are firmly in control of what they want to purchase and no longer want to be simply “sold to” as was the case in earlier days. Today, they research on their own, exploring all options before buying. This behavioral change... read more
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