Exploring Key HR Chatbot Use Cases

The introduction of chatbots into Human Resources (HR) has changed how these departments operate. Imagine a job applicant visiting your company’s career page and meeting a friendly HR chatbot that guides them through the application process, answers their questions, and... read more

6 minutes
Aug 7, 2023

What Are the Benefits of HR Chatbots?

Reviewing hundreds of resumes, handling administrative tasks, and creating relationships with candidates sounds like a big challenge that demands lots of work and resources from Human Resources (HR). However, there is a solution that can make it much easier – HR chatbots.... read more

7 minutes
Aug 2, 2023

Mastering Lead Qualification with Chatbots

Effective lead qualification is a critical aspect of the sales process, enabling businesses to identify and prioritize potential customers who are most likely to convert into paying clients. Traditionally, this involved a manual evaluation and assessment of leads based on... read more

8 minutes
Jun 5, 2023

10 Ways to Optimize Website User Experience

A website that makes users search for contact information for five minutes is bad design, no matter how sharp it looks. However, a website that may look less good but is easy to use will provide a better customer experience and give the owner a better ROI. You can achieve that by... read more

11 minutes
Nov 22, 2022

7 Ecommerce Customer Support Trends in 2022

Providing an exceptional user experience lets many ecommerce companies overcome competitors and become market leaders. According to a PwC study, 73% of consumers say that support service experiences are more critical to their purchasing decisions than price or product... read more

9 minutes
Nov 9, 2022

How to Boost Customer Engagement Using Conversational AI

Research by Oracle suggests that 82% of consumers would switch a brand if unsatisfied with their customer service department. Therefore, a top-notch customer experience (CX) is a must. Part of the customer experience is conversations you’d have as a brand with your customers,... read more

8 minutes
Sep 28, 2022

The Post-sale Process: Key Things Retail Stores Should Know

In retail marketing, businesses focus primarily on acquiring new customers to increase their sales and potential market reach. Of course, this is critical to the success of your company. However, ensuring your new customers become repeat consumers is even more important in... read more

10 minutes
Jul 27, 2022

The Importance of Social Proof in Ecommerce Social Media Marketing

As an ecommerce brand, you may struggle to get satisfied customers to influence your prospective customers. However, if you start leveraging the positive effects of customer reviews, you’ll turn the situation around. Doing so can help you consistently outsell your... read more

10 minutes
Jul 19, 2022

Power Your Online Sales with Top AI Tools

Artificial Intelligence, the technology of the future, is already here.  Whether it’s Spotify recommendations, Google Ads, or conversations with Alexa and Siri, AI is ubiquitous. And the same AI can supercharge your company’s sales. Do you want to forecast more... read more

14 minutes
Jun 1, 2022

13 Email Marketing KPIs You Should Track for Success

Email marketing is a bit of a black hole. You spend hours crafting the perfect email, hit send, and then...crickets. It's frustrating, especially when you know that email marketing is one of the most cost-effective ways to connect with customers. read more

12 minutes
Apr 26, 2022

5 Key Facts Businesses Need to Know About AI and Augmented Reality

Technology has revolutionized the way businesses operate and interact with customers.  Access to advanced tools and data has simplified the workflow, leading to a more targeted and engaging approach to customer acquisition. But this is only the beginning.  It’s not... read more

8 minutes
Apr 22, 2022

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