Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up with outstanding ideas that will pull customers in. The latter get chills just thinking about the number of customer problems they... read more
12 min read | Jun 05 | Daria Zabój
As a customer service manager, you know your team is the backbone of your company’s success. You work hard to ensure that your team is equipped with the right tools... read more
15 min read | Oct 17 | Daria Zabój
Writing a chatbot script? Explore 12 techniques based on psychology and UX studies that’ll help you engage the user into chatting. read more
7 min read | Nov 09 | Daria Zabój
The holiday season is going to feel different this year. Many fewer consumers are going to hunt for products in physical stores to stay away from crowds. But that doesn’t... read more
5 min read | Nov 09 | Daria Zabój
They say the holiday shopping season starts earlier every year — that’s true this time around. Consumers are worried that stores might be lacking inventory, which has... read more
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