From Robot to Human: Make Your Chatbot Sound Natural

Welcome to the era of chatbots and digital assistants. These technological wonders are not just changing customer experiences but altogether redefining them. Chatbots have quickly risen to the challenge, becoming an integral part of our digital landscape in a world where instant,... read more

6 minutes
Jul 14, 2023

How to Lower Customer Service Costs with Chatbots

Customer service cost reduction is a crucial goal for businesses aiming to improve their bottom line. It’s no secret that finding ways to optimize costs while maintaining quality service is a constant challenge. This is where chatbots come into play. Chatbots have emerged... read more

6 minutes
Jun 7, 2023

Mastering Lead Qualification with Chatbots

Effective lead qualification is a critical aspect of the sales process, enabling businesses to identify and prioritize potential customers who are most likely to convert into paying clients. Traditionally, this involved a manual evaluation and assessment of leads based on... read more

8 minutes
Jun 5, 2023

How Chatbots Revolutionize Lead Generation

Picture this: an ecommerce business without a lead generation or customer acquisition strategy. It’s like a superhero without their trusty sidekick or a magician without a rabbit up their sleeve. It’s nearly impossible to imagine. As someone knowledgeable about... read more

8 minutes
May 26, 2023

How a Small Company Can Use a Chatbot to Boost Growth

Being a small business owner undoubtedly comes with a set of challenges. You might constantly find yourself needing more time as you often single-handedly try to come up with a marketing strategy, develop your product, attract new leads, and at the same time retain your current... read more

9 minutes
Apr 11, 2023

How to Develop a Chatbot Strategy That Delivers Results

Let’s face it, chatbots are no longer a new concept. They have already become a popular solution for businesses looking to streamline their operations and improve customer experience. With their versatility and ability to serve various purposes, chatbots are used in... read more

12 minutes
Mar 31, 2023

How to Boost Customer Engagement Using Conversational AI

Research by Oracle suggests that 82% of consumers would switch a brand if unsatisfied with their customer service department. Therefore, a top-notch customer experience (CX) is a must. Part of the customer experience is conversations you’d have as a brand with your customers,... read more

8 minutes
Sep 28, 2022

How to Increase Chatbot Customer Service Satisfaction and Conversion

The most significant part of increasing chatbot engagement is getting your audience comfortable talking to robots. With substantial aspects of online businesses becoming increasingly automated daily, ensuring your bot engages with potential customers properly is a fundamental... read more

9 minutes
Aug 11, 2022

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