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Text Messenger

Facebook Messenger
chatbot that drives sales

Reach over 3 billion Facebook users with a chatbot
for Facebook Messenger that works around the clock.

Free 14-day trial No credit card required 24/7 availability

Facebook Messenger ChatBot.com – AI-powered chatbot conversation showing automated customer support and sales on Messenger Facebook Messenger ChatBot.com – AI-powered chatbot conversation showing automated customer support and sales on Messenger

Solve cases

Resolve issues instantly with AI that actually understands context.

Capture leads

Connect with Facebook followers. Turn curiosity into pipeline.

Grow sales

Turn support conversations into seamless buying moments.

Over 35,000 brands are already selling through service with Text

ToyotaS&P GlobalUnileverHuaweiMotorola SolutionsAdobePayPalKPMGHyundaiLGMcDonald'sMercedes-Benz

Facebook chatbot
with intelligent automation

A smart assistant inside Text that handles conversations and completes tasks for your customers.

AI agent for Facebook Messenger – automated conversation handling AI agent for Facebook Messenger – automated conversation handling

AI agent

Your AI agent understands what customers need, decides what to do next, and runs conversations on its own.

Refine text responses for Messenger chatbot Refine text responses for Messenger chatbot

Refine text

Use AI to adjust tone, rephrase sentences, or correct grammar in one click.

Customer details in Messenger chatbot Customer details in Messenger chatbot

Customer details

Instant context: total visits, past chats, contact info, browser type, and more.

Language control icon

Language control

Control which languages your AI agent uses to respond to customers.

AI resolution icon

AI resolution

Track how many chats your AI agent resolved without human support.

Custom instructions icon

Custom instructions

Define your AI agent's role, tone, and limits with custom instructions.

Give your Messenger bot real skills

One sentence tells the AI agent when to step in and what to get done — in Messenger and on your website alike. Test every skill in a live conversation before you connect your Facebook page.

One-click Messenger integration – connect Facebook pages to ChatBot.com One-click Messenger integration – connect Facebook pages to ChatBot.com

One-click Messenger integration

Link ChatBot.com to any Facebook page in just a few clicks – no technical
skills required. Engage Facebook Messenger users instantly.

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Trained on your content.
Tracked in real time.

AI agent that knows your business, sounds like your team, and gets better over time.

You set the rules.
AI plays by them.

Use your website, documentation,
FAQs, and support articles to train
your AI chatbot.

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Set the rules – train your AI chatbot with your content
On-brand AI replies – consistent tone and style in every message

On-brand in every reply.

Every message from an AI agent stays
on-brand, with consistent tone, style,
and answer length so customers always
get an experience that feels like you.

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Live insights into
your team and AI.

Track team & AI performance in real
time, or over any period you choose.

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Live insights – track AI and team performance in real time

Customer service AI agents that sell, not just solve

Text AI agents partner with your team to lift the metrics that matter, going well beyond queue relief.

A chat interface with an AI customer support agent recommending headphone models to a customer through automated product suggestions. An AI customer service agent exchanging automated chat messages with a customer, showing how customer service software collects email and phone details through conversational messaging. A chat interface showing an AI agent recommending headphone accessories to a customer, illustrating an automated cross-sell interaction with product options. An automated chat between an AI sales agent and a customer, sharing a discount code and demonstrating how AI messaging tools assist with checkout and conversion optimization. A conversation between an AI customer support agent and a customer about international shipping, illustrating how customer service automation and an AI agent provide delivery details and real-time support. A chat between an AI sales agent and a customer discussing a bulk order quote, showing how AI agents and customer service automation assist sales teams with discounts and wholesale requests.

Product recommendations

Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.

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Lead capture

Generate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.

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Cross-sell and upsell

Deliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.

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Personalized offers

Serve tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.

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Instant FAQ answers

Automate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.

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Smart handoff to humans

Transfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.

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Bring Messenger chats into your inbox – Text App showing Facebook Messenger conversations Bring Messenger chats into your inbox – Text App showing Facebook Messenger conversations

Bring Messenger chats into your inbox

Launch your first Messenger chatbot in minutes. Every message from your Facebook page flows directly into Text App as a chat.

Try it for free

Frequently Asked Questions

A Facebook Messenger chatbot is an AI-powered bot that lives on the Messenger platform and handles conversations with customers on behalf of your business. It uses natural language processing and machine learning to understand messages, answer questions, respond to customer requests, generate leads, and drive sales - all without human intervention. Once you connect your Facebook business page, your messenger bot can use Messenger to engage users around the clock, providing instant responses and collecting valuable subscriber data. Whether you run a small business or an enterprise, a Facebook chatbot on the Messenger platform helps you create meaningful messenger conversations with potential customers at scale.

Here is a brief overview: the Messenger platform connects your Facebook business page directly to ChatBot.com, so every message your Facebook page receives flows into one unified app. Your bot monitors incoming messenger conversations, routes chat messages to your AI chatbot or a human agent, and logs all customer data for reporting. You can use the Messenger platform to create automated flows, send bulk messages, and re-engage potential customers who previously interacted with your business. Learn more about how chatbot automation works behind the scenes.

Absolutely. A messenger chatbot on the Messenger platform is one of the most effective ways to interact with potential customers on Facebook. When users visit your Facebook page or click a Messenger ad, the bot starts a chat conversation instantly - no forms, no waiting. It can qualify leads, recommend products, and guide potential customers through your sales funnel to generate more sales. Your Facebook chatbot converts Facebook users into new customers by delivering personalized content and timely Facebook offers inside the messenger app. Customers who engage through Messenger conversations are far more likely to complete a purchase than customers who browse your site alone.

Yes, the Facebook Messenger bot integration itself is free of charge. However, to use ChatBot.com and connect it with Messenger, you need to subscribe to one of our pricing plans. Once subscribed, you can integrate your chatbot with Facebook Messenger at no additional cost - and your bot will be able to send and receive messages from all Facebook users who visit your page, right inside the app.

Your Facebook Messenger bot can handle up to 500 chat conversations simultaneously, so you never have to worry about missed sales during traffic spikes. Use bulk messages to re-engage customers, announce promotions, or follow up with potential customers across the Messenger platform. This scalability allows your messenger bot to manage high volumes of conversations and messages in the app, helping your business engage more customers without delays. Discover how chatbots for small business can scale your support effortlessly.

By engaging customers and potential customers in real conversations on the Messenger platform, your bot can move leads through your sales funnel and create more conversions. Your messenger chatbot delivers personalized product recommendations, automated follow-up messages, and timely offers that convert Facebook users into buyers - so your business never misses a sales opportunity. Learn more about conversational marketing and how chatbots help boost ecommerce conversions. Customers who chat with a messenger bot on your Facebook page are more likely to complete a purchase than customers browsing alone.

Yes. ChatBot.com lets you manage messenger conversations from your Facebook page alongside messages from your Instagram account - all in one app. Your business can create a unified chat experience across both the Messenger platform and Instagram, interact with customers across channels, and handle conversations from users who reach you through story mentions on your Instagram account. If your customers also write on WhatsApp, connect a WhatsApp chatbot and answer both apps from the same inbox. See all available ChatBot.com integrations to connect your favorite tools.

Yes, messenger bots built with ChatBot.com use natural language processing to detect and respond to customers in their preferred language, making your brand accessible to a global audience. This multilingual capability helps you connect with Facebook users across different markets and improve customer satisfaction - whether users send messages in English, Spanish, Portuguese, or dozens of other languages. Your bot can handle conversations and story mentions from a global audience without any additional setup.

Creating your first messenger chatbot is simple - no coding required and no programming language knowledge needed. Connect ChatBot.com to your Facebook business page in just a few clicks through the settings panel. Log in with your Facebook credentials, select the Facebook page you want to connect, and your messenger bot will be ready to handle chat conversations with customers immediately. You can create a chatbot and start automating conversations with customers and sending messages the same day.

Your Facebook chatbot can send and receive text messages, images, quick replies, buttons, carousels, and cards - giving your business flexible ways to create rich messenger conversations with customers. The chatbot supports automatic replies so potential customers get instant answers to their questions even outside business hours. Use Messenger to deliver personalized content, share product catalogs, send order confirmations, and re-engage users with follow-up messages through the Messenger platform.

You don't need to download messenger bot software separately - ChatBot.com is a web-based app that runs entirely in your browser. To get started, sign up at text.com, connect your Facebook business page, and your messenger bot is live in minutes. There's no app to download, no installation, and no manual updates. If you're searching for how to download messenger bot, simply create a free account and your chatbot is ready to handle conversations right away.

The Facebook Messenger chatbot integration is available in all pricing plans. Whether you choose an Essential or Enterprise plan, you'll have full access to connect your messenger bot with Facebook, engage users through real conversations, and manage all messages from one app. Check out the full list of ChatBot.com features to see what's included.

A brief overview of key capabilities: handling customer requests and providing instant support via chat, answering FAQs to free up your team, collecting leads and subscriber data, driving more sales through product recommendations, booking appointments, processing orders, and delivering personalized content to customers. Your Facebook chatbot works 24/7 to boost engagement, attract customers, and improve customer satisfaction across the Messenger platform. With every chat conversation, your messenger bot collects valuable data that helps your brand interact with your customer base more effectively. The bot acts as a tireless extension of your team - creating a better customer experience on your Facebook page for every visitor. Explore more chatbot use cases to see how businesses benefit.

Yes, your messenger bot can seamlessly hand off conversations to a human agent when needed. When the bot encounters complex queries, it transfers the full chat history so the live chat agent picks up without asking customers to repeat anything. Unlike similar technologies, ChatBot.com passes all customer data and conversation context to the human agent, preserving the customer experience. This hybrid approach ensures your chatbot handles routine inquiries while your team focuses on customers with high-value requests.

No technical skills or coding required. The app walks you through every step - from choosing an AI chatbot template to customizing how your bot handles chat conversations with customers. Just connect your Facebook business page and your messenger bot starts handling messenger conversations right away, giving every customer a seamless messenger experience.

The AI chatbot uses natural language processing to understand the intent behind every message - not just keywords. This means your Facebook chatbot can interpret what customers actually mean, handle typos, and carry on contextual messenger conversations that feel human. For your business, it means fewer missed messages, more satisfied customers, and chat conversations that create real results. Users interacting with your bot through the app get faster, more accurate answers - keeping customers engaged and coming back. Read more about the benefits of using a chatbot to see how AI transforms customer interactions.