ChatBot software for nonprofits

Provide immediate support to your donors, volunteers, and communities — every step of the way.

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More than 250 nonprofits from all over the world use our products

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The work you do makes all the difference to our world

As a small thank you for your selfless actions and efforts, we’d love to share our ChatBot software for free with your organization. We believe that together we’re stronger and can do even more good.

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Who qualifies for our nonprofit program?

To join ChatBot for Nonprofits, you must be a registered nonprofit entity and meet the program’s requirements. Organizations that are not eligible can’t participate in the program.

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The following organizations aren’t eligible:

Business and professional organizations

Legislative or political organizations

Churches, an association of churches, or other religious organizations

Schools, colleges, and related organizations, unless funded exclusively by private donations

Government offices

Libraries and museums, unless financed exclusively by private donations

Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, or socioeconomic status aren’t eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.

Ramp up your organization’s impact with ChatBot

ChatBot is a customer service platform that can help your team automate repetitive tasks so they can focus on what matters most.

Build better relationships with your sponsors, volunteers, and communities.

Engage more website visitors and easily spread the word about your mission.

Provide instant answers about your charity events and programs.

Automate communication with your donors after hours to lower your operating costs.

Ways ChatBot can help

Keep your communication going 24/7

You can use a chatbot as an addition to your human support team or as a standalone agent that can answer simple questions all day round via chat.

Collect applications and forms

Let your website visitors share files such as CVs or petitions with a chatbot and easily collect their email addresses.

Schedule meetings and calls

Use a conversational bot to allow sponsors, activists, and volunteers to book calls with your team and visits to your facility.

Automate communication across more channels

Integrate ChatBot with LiveChat, HelpDesk, Messenger, and other tools to streamline your customer service at all touchpoints.

As a nonprofit, you can use ChatBot under special rules free of charge

ChatBot success stories

What do you get?

  • 5 active chatbots
  • 5,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Button actions
  • Version history

See all features

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$169 monthly $0 per team

How to apply to ChatBot for Nonprofits

1. Start with completing the application form

The information you provide will help us verify your nonprofit organization. If we accept your application, we'll move to the next step.

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2. Publish a ChatBot banner or link on your website

Help us spread the word about ChatBot and our mission so that we can support more organizations like yours in the future. Feel free to use one of the available ChatBot for Nonprofits assets.A membership banner or link must be present on your homepage. Let us know once you’re ready.

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3. We’ll activate your membership

Please note that the nonprofit program verification link is separate from the chat widget code you publish on your website to connect with your visitors. If all checks out, you’ll receive a confirmation email, and we’ll activate your membership in the ChatBot for Nonprofits program.

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Apply now!

To apply, your organization must be a registered non-profit entity according to all your local laws.

If you decide to join our non-profit program you will get ChatBot Team Plan for up to 20 agents for $0 per agent. See more features on this plan:
By signing up to the ChatBot tool you agree to be bound by the Terms of Use and Privacy Policy for the entire period of subscription.
We reserve the right to grant or deny your organization’s qualification for our non-profit program at any time, for any reason, and to supplement or amend our eligibility guidelines at any time.
If you have any questions, please reach out to our Support Heroes.