Create HelpDesk Tickets - ready-tu-use ChatBot template icon

Create HelpDesk Tickets

Engage customers and collect HelpDesk tickets with a chatbot.

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Key tasks

Collect customer contact details
Gather HelpDesk tickets
Create HelpDesk Tickets - ready-tu-use ChatBot template widget

More about this template

HelpDesk is a robust ticketing system that allows you to organize your email communication in one place. The Create HelpDesk Tickets template is an additional way to collect customer details and support tickets — through chatbot conversations. All the gathered requests are passed automatically to HelpDesk from where you can manage them with ease. By adding a chatbot to your support services, you can deliver a better and more conversational experience that your customers expect.


Add this template to your website, LiveChat, Messenger, and other platforms using ChatBot integrations. Open up new communication channels and build long-term relationships with your customers.

Template features

Gather HelpDesk tickets with a chatbot
Collect customer information

Frequently Asked Questions

How can I get this template?

To get access to this template, you need to create a ChatBot account. If you are new to ChatBot, you can make use of a free 14-day trial.

Do I need to have programming skills to launch this template?

No. ChatBot lets you easily download and launch templates on websites and messaging platforms without coding.

Is it possible to customize this chatbot template?

Yes. You can edit its Story, add additional elements, or remove unnecessary ones if needed.

What is a Story?

A Story is a conversation scenario that you create or import with a template. You can assign one Story to multiple chatbots on your website and different messaging platforms (e.g. Facebook Messenger, Slack, LiveChat).

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